Account Manager

Job title:

Account Supervisor

Firm

Take up

Job description

Take up is FULL of ardour! As a Workforce Lead on the Account Administration staff, no two days are the identical. There are all the time new initiatives, new folks, and new challenges to collaborate and sort out. There’s a great emphasis on the workers which is echoed from the highest down, in each division. Take up is extremely inclusive, versatile, and pleasant. We’re inspired to carry our uniqueness into every of our particular person roles, and we’re given limitless alternatives to study and develop professionally. I really feel extremely fortunate to be a part of such a passionate, high-achieving staff. ~Aidan Rogers, Supervisor, Account AdministrationAs an Account Supervisor, you’ll help total firm income efficiency by working along with your prospects to seek out options that can develop their use case and result in upsell and cross promote alternatives. It is important to grasp the consumer’s enterprise and use case to appropriately align Take up options to their objectives and targets. The perfect candidate is a pure relationship builder and has a real ardour for gross sales. The candidate must be a proactive drawback solver with spectacular communication and presentation skills. Quotas concentrate on internet retention within the Account Managers assigned e book of enterprise. We’re trying so as to add of us who carry power, enthusiasm and a great humorousness to our staff!Take up has one of many highest consumer retention charges within the LMS trade and we’re thrilled to be trying so as to add an distinctive particular person to our Account Administration Workforce.Would you want to listen to extra concerning the tradition at Take up? Try the video under:What you may do:

• Enhance the web greenback retention of your e book of enterprise via upsells and cross sells
• Negotiate consumer contract renewals with a concentrate on elevated Annual Recurring Income and long-term relationships
• Generate and shut new for alternatives for ‘land and develop’ inside assigned accounts
• Generate proposals and different consumer dealing with documentation to help your gross sales course of
• Establish and develop significant consumer relationships
• Precisely handle and report your gross sales pipeline month-to-month and quarterly
• Totally perceive Take up subscription fashions to successfully reply consumer questions
• Take part in staff conferences and initiatives to enhance gross sales processes & gross sales output
• Develop robust inner relationships to help consumer lifecycle
• Preserve updated with newest product releases and coaching seminars to make sure thorough product data

What you may carry:

• Submit-secondary diploma (ideally in enterprise or a associated discipline)
• Confirmed capacity to handle consumer relationships (together with upselling) with a minimal 3 years of expertise
• Very robust time administration and organizational abilities
• Very robust verbal and written communication abilities
• Outgoing and personable nature with a gross sales pushed angle, robust staff participant
• Skill to thrive in a dynamic, fast-paced setting that adjustments continually

Extra most popular {qualifications}:

• SaaS (or Know-how) gross sales expertise
• Expertise working with a world consumer base
• Robust MS Workplace abilities – primarily Excel and PowerPoint
• Fluency in further languages
• Expertise working with trade instruments reminiscent of Salesforce

Applied sciences we use:

• AbsorbLMS, Salesforce, Gong, Gainsight, Zendesk, Calendly, Zoom, Groups, Adobe Acrobat

Are you able to develop into an Absorber?What we provide:

• Totally remote-first work with versatile work preparations
• Complete Well being and Wellness Advantages together with retirement financial savings applications, eligibility for 2 totally different bonus plans, beneficiant break day, complete medical and dental advantages based mostly in your nation of location
• New Rent Tools Allowance and month-to-month Flex Allowance to help your success
• Limitless alternative for profession progress and inner mobility
• Worker pushed DE&I applications
• Video games room, meditation & yoga house, cutting-edge office for Absorbers in our Calgary workplace

Who’re we?Take up Software program is a remote-first firm that gives on-line coaching options to main organizations world wide. Take up is a cloud-based studying administration system (LMS) engineered to encourage studying and gasoline enterprise productiveness. Our on-line studying platform combines forward-thinking expertise constructed to scale as our buyer’s organizations develop. We empower learners to complement their lives, workplaces and communities.Our values are easy:

• We obtain distinctive outcomes by genuinely caring about one another and the work we do
• We’re united, and we develop via our dedication to elevating continuous studying!

Take up is proud to be an equal alternative employer, we rejoice variety and are dedicated to making a protected and inclusive setting for all our folks. All employment selections are based mostly on enterprise wants, job necessities and particular person {qualifications}. Within the occasion a present Take up worker want to apply for this function they’ll inform their supervisor previous to submitting their utility. Profitable candidates for this place can be topic to pre-employment background screening, together with a prison file test and should have the ability to present proof of authorized eligibility to work within the nation they’ve utilized to with out sponsorship.Must you require any lodging through the recruitment course of, please point out this in your utility and we are going to work with you to fulfill your accessibility wants. For any questions, please contact us at [email protected]

Anticipated wage

Location

Canada

Job date

Wed, 13 Mar 2024 04:46:08 GMT

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