Work-At Home Telephone Sales Representative (Full-Time)

Job title:

Work-At Dwelling Phone Gross sales Consultant (Full-Time)

Firm

The Sydney Name Centre

Job description

POSITION OVERVIEWWORK AT HOME TELEPHONE SALES REPRESENTATIVES SUPPORTING COMMERCIAL CLIENTSWe’re searching for Gross sales Representatives to help client and enterprise, outbound gross sales applications for business shoppers. On this function, you’ll make outbound calls to prospects and prospects, purchase new prospects and upsell current ones, present prospects data on consumer services.There are all kinds of mission openings accessible representing a few of the most recognizable manufacturers on the earth. Schedules differ by website and program nonetheless we are able to often discover one thing that works for everybody.That is an entry-level place that gives on the job paid coaching. Whereas prior contact heart expertise isn’t required, expertise in gross sales, customer support, tech help, or back-office help is a plus. Candidates must be extremely dependable, have nice communication expertise and be keen to continually study on the job.…POSITION RESPONSIBILITIESWHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?This place helps customer support, technical help, and buyer gross sales interactions. This function requires you to work together with a whole bunch of shoppers every week throughout the nation to resolve help points, promote new services, and guarantee finest in school buyer expertise. Along with being one of the best within the enterprise in the case of buyer interactions, you’ll need to be assured, absolutely engaged, a workforce participant, and devoted to bringing a constructive and enthusiastic outlook to work every day.Our entry-level Contact Middle Representatives are accountable for the next duties:

• Take heed to prospects, perceive their wants, and resolve buyer points
• Make the most of programs and know-how to finish account administration duties
• Acknowledge gross sales alternative and apply gross sales expertise to improve
• Clarify and place the merchandise and processes with prospects
• Appropriately escalate buyer dissatisfaction with managerial workforce
• Guarantee first name decision by means of issues fixing and efficient name dealing with

CANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT?MCI supplies all new workers with world-class coaching, so all constructive, pushed, and assured candidates are inspired to use. Very best candidates for this place are extremely motivated, energetic, and devoted.{Qualifications}

• Have to be 18 years of age or older
• Highschool diploma or equal
• Wonderful organizational, written, and oral communication expertise
• The flexibility to kind swiftly and precisely (20+ phrases a minute)
• Fundamental information of Microsoft Workplace Suite (Excel, PowerPoint, Phrase, Outlook)
• Fundamental understanding of Home windows working system
• Extremely dependable with the power to take care of common attendance and punctuality
• The flexibility to judge, troubleshoot, and follow-up on buyer points
• A flair for battle decision, downside fixing and negotiation
• Have to be customer support oriented (empathetic, responsive, affected person, and conscientious)
• Potential to multi-task, keep centered and self handle
• Sturdy workforce orientation and buyer focus
• The flexibility to thrive in a fast-paced surroundings the place change and ambiguity prevalent
• Wonderful interpersonal expertise and the power to construct relationships together with your workforce and prospects

COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?We consider that tough work ought to repay, so we make it possible for our compensation and whole rewards are aggressive. Customary beginning compensation is commensurate with expertise. Common critiques and raises are awarded based mostly on tenure and efficiency, so our workers make extra annually.Workers earn paid time without work in addition to paid holidays and paid coaching alternatives. Common day by day, weekly and month-to-month incentives are a part of the general compensation our workforce members get pleasure from and embody financial incentive and prizes reminiscent of computer systems, tablets, telephones, TV’s, journeys, tickets, and even automobiles. Along with our customary group advantages providing for full-time workers following 90-days of employment, all workers are eligible to go for our MEC medical plan after solely 30-days of employment. Advantages choices and plans differ barely by location.JUST A FEW OF THE BENEFITS

• Medical, Dental, and Imaginative and prescient Protection Choices
• Paid Time-Off
• Development Alternative
• Enjoyable, Participating Work Setting
• Informal Costume Code
• Money and Prize Contests

PHYSICAL REQUIREMENTSThis job operates in an expert workplace surroundings. Whereas performing the duties of this job, the worker can be largely sedentary and can be required to sit down/stand for lengthy intervals whereas utilizing a pc and phone headset. The worker can be commonly required to function a pc and different workplace tools, together with a telephone, copier, and printer. The worker could often be required to maneuver in regards to the workplace to perform duties; attain in any path; elevate or decrease objects, transfer objects from place to put, maintain onto objects, and transfer or exert pressure as much as forty (40) kilos.CONDITIONS OF EMPLOYMENT

• Have to be licensed to work of their nation of residence (The US or Canada)
• Have to be keen to submit as much as a LEVEL II background and/or safety investigation with a fingerprint. Job provides are contingent on background/safety investigation outcomes

REGARDING COVID-19As an employer supporting essential Federal, State, Provincial, and Business shoppers, we have now taken steps to make sure that we stay operational whereas taking each precaution potential to stop the unfold of COVID-19 and preserve our workers secure.Measures embody social distancing for these working on-site, frequent deep cleansing and disinfecting of workstations and customary areas, day by day contactless temperature checks for these important workers working on-site, journey insurance policies limiting journey and obligatory quarantine, reporting and quarantine processes and insurance policies for these uncovered, and requesting masks to be worn when on-site workers should not at their workstation.REGARDING MASKSTo assist defend our candidates and workers, we’re REQUESTING that each one on-site candidates put on a masks to interviews and coaching. In places the place state or native authorities has mandated the usage of masks, we’ll abide by the mandate, and REQUIRE masks be worn when on-location.For extra data on MCI’s response to COVID-19 please go to .REASONABLE ACCOMMODATIONAccording to the People with Disabilities Act (ADA) it’s the coverage of MCI and associates to offer cheap lodging when requested by a certified applicant or worker with a incapacity except such lodging would trigger undue hardship. The coverage relating to requests for cheap lodging applies to all points of employment. If cheap lodging is required, please contact Kate Murph, Vice President of Human Assets, .EQUAL OPPORTUNITY EMPLOYERAt MCI and its subsidiaries, we embrace variations and consider variety is a profit to our workers, our firm, our prospects, and our neighborhood. All points of employment at MCI are based mostly solely on an individual’s benefit and {qualifications}. MCI maintains a piece surroundings free from discrimination, one the place workers are handled with dignity and respect. All workers share within the accountability for fulfilling MCI’s dedication to a various and equal alternative work surroundings.MCI doesn’t discriminate in opposition to any worker or applicant on the premise of age, ancestry, colour, household or medical care go away, gender id or expression, genetic data, marital standing, medical situation, nationwide origin, bodily or psychological incapacity, political affiliation, protected veteran standing, race, faith, intercourse (together with being pregnant), sexual orientation, or some other attribute protected by relevant legal guidelines, rules, and ordinances. MCI will take into account for employment certified candidates with prison histories in a fashion according to native and federal necessities.MCI is not going to tolerate discrimination or harassment based mostly on any of those traits. We adhere to those rules in all points of employment, together with recruitment, hiring, coaching, compensation, promotion, advantages, social and leisure applications, and self-discipline. As well as, it’s the coverage of MCI to offer cheap lodging to certified workers who’ve protected disabilities to the extent required by relevant legal guidelines, rules, and ordinances the place an worker works.ABOUT USMCI ( ) helps prospects tackle their CX and DX challenges otherwise, creating industry-leading options that ship distinctive experiences and drive optimum efficiency. MCI assists corporations with enterprise course of outsourcing, workers augmentation, , buyer providers, and IT Companies wants by offering common and specialised internet hosting, software program, workers, and providers.In 2019 Marlowe Firms Inc. (MCI) was named by Inc. Journal as Iowa’s Quickest Rising Firm within the State of Iowa and was named the 452nd Quickest Rising Privately Firm within the USA, making the coveted high 500 for the primary time. MCI’s subsidiaries had beforehand made Inc. Journal’s Checklist of Quickest-Rising Firms 15 instances respectively. MCI has fifteen enterprise course of outsourcing service supply amenities in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.Driving modernization by means of digitalization, MCI ensures shoppers do extra for much less. MCI is the holding firm for a various lineup of tech-enabled enterprise providers working corporations. MCI organically grows, acquires, and operates corporations which have a synergistic services portfolios, together with however not restricted to Automated Contact Middle Options (ACCS), buyer contact administration, IT Companies (IT Schedule 70), and Short-term and Administrative Skilled Staffing (TAPS Schedule 736), Enterprise Course of Administration (BPM), Enterprise Course of Outsourcing (BPO), Claims Processing, Collections, Buyer Expertise Supplier (CXP), Buyer Service, Digital Expertise Supplier (DXP), Account Receivables Administration (ARM), Utility Software program Improvement, Managed Companies, and Know-how Companies, to mid-market, Federal & enterprise companions. MCI now employs 10,000+ gifted people with 150+ numerous North American consumer companions throughout the next MCI manufacturers: GravisApps, Mass Markets, MCI Federal Companies (MFS), The Sydney Name Middle, OnBrand24, and Valor Clever Processing (VIP).DISCLAIMERThe aim of the above job description is to offer potential candidates with a common overview of the function. It isn’t an all-inclusive record of the duties, obligations, expertise, and {qualifications} required for the job. You could be requested by your supervisors or managers to carry out different duties. You can be evaluated partially based mostly upon your efficiency of the duties listed on this job description.The employer has the proper to revise this job description at any time. This job description isn’t a contract for employment, and both you or the employer could terminate employment at any time, for any motive.

Anticipated wage

Location

Saskatchewan

Job date

Fri, 19 Jan 2024 03:46:27 GMT

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