Customer Service Representative – Claims

Job title:

Buyer Service Consultant – Claims

Firm

Intact Monetary

Job description

Our workers are on the coronary heart of what we do greatest: serving to individuals, companies and society prosper in good instances and be resilient in unhealthy instances. If you be part of our crew, you’re bringing this objective to life alongside a passionate neighborhood of consultants.Really feel empowered to be taught and develop whereas being valued for who you’re– right here, range is a energy. You’ve gotten our dedication to assist you in reaching your targets with instruments, alternatives, and adaptability. It’s our worker promise.Our hybrid work mannequin supplies the stability between working from residence and having fun with significant in-person interactions.Learn on to see how one can form the longer term, win as a crew, and develop with us.In regards to the positionWe’re in search of a Buyer Service Consultant II to affix our rising crew!What you may do right here:

• Reply to emergency calls from insureds and open auto and residential claims information as wanted.
• Reply calls in knowledgeable method with a purpose to deal with our insureds.
• Deal with emergency conditions in a courteous and respectful method.
• Suggest our enterprise companions to our shoppers (rental firm/physique store/emergency service/contractor).
• Doc incoming requests in accordance with established requirements and procedures.
• Seek the advice of, interpret, confirm, appropriate and replace numerous paperwork and knowledge.

What you carry to the desk:

• Bachelor’s diploma or insurance coverage coaching or equal coaching or expertise
• Not less than 6 months expertise in a name heart surroundings
• Wonderful communication abilities in each French and English
• Keen about customer support
• Snug with pc programs
• No Canadian work expertise required nonetheless should be eligible to work in Canada.

What we provideWorking right here means you may be empowered to be and do your greatest day by day. Right here is a few of what you possibly can anticipate as a everlasting member of our crew:A monetary rewards program that acknowledges your successAn trade main Worker Share Buy Plan; we match 50% of web shares boughtAn intensive flex pension and advantages bundle, with entry to digital healthcareVersatile work preparationsRisk to buy as much as 5 additional days off per 12 monthsAn annual wellness account that promotes an energetic and wholesome way of lifeEntry to instruments and assets to assist bodily and psychological well being, embracing change and connecting with colleaguesA dynamic office studying ecosystem full with studying journeys, interactive on-line content material, and provoking packagesInclusive employee-led networks to coach, encourage, amplify voices, construct relationships and supply growth alternativesInspiring leaders and colleagues who will carry you up and enable you developA Neighborhood Impression program, as a result of what you care about is part of what makes you totally different. And the way you contribute to your neighborhood must be simply as distinctive.We’re an equal alternative employerAt Intact, we worth range and try to create an inclusive, accessible office the place all people really feel valued, revered, and heard.If we will present a selected adjustment to make the recruitment course of extra accessible for you, please tell us after we attain out a couple of job alternative. We’ll work with you to fulfill your wants., together with background checks, inside candidates, and eligibility to work in Canada.In case you are an worker of Intact or belairdirect, please apply for this position on Contact Individuals.

Anticipated wage

Location

Saint-Hyacinthe, QC

Job date

Fri, 08 Mar 2024 04:14:40 GMT

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