Consultancy: Caring for Child Survivors (CCS) Online Learning Consultant – Req.#571081

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope.  

Vacancy Announcement: Consultant

Consultancy Title: Caring for Child Survivors (CCS) Online Learning Consultant

Section/Division/Duty Station: Child Protection Section, Programme Group – NYHQ

Duration: May 10, 2024, to October 31, 2024

Home/ Office Based: REMOTE

About UNICEF

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. The world’s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

BACKGROUND

Purpose of Activity/ Assignment:

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does — in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life — in its social, political, economic, civic and cultural dimensions — her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens — addressing inequity — not only will give all children the opportunity to fulfill their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital.

Related to this mission, UNICEF is directly involved in addressing gender-based violence (GBV) in some of the world’s most intense and complex conflicts and disasters. GBV in its various forms constitutes a global crisis which undermines social and economic progress; as one of the world’s greatest human rights violations, GBV must be addressed to ensure universal rights and principles with regard to equality, security, liberty, integrity and dignity of human beings.   Preventing and responding to gender-based violence in emergencies (GBViE) is recognized as a life-saving measure and an essential component of humanitarian action. As a lead agency in addressing GBViE, UNICEF has expanded its on-the-ground programming in recent years and made prevention and risk mitigation of, and response to GBViE one of its targeted priorities in its new Strategic and Gender Action Plans (GAP) 2022-2025, as well as in the new Child Protection Strategy.

As part of its continuous efforts to improve GBViE service delivery globally, UNICEF finalized in partnership with the International Rescue Committee (IRC) the second version of the Caring for Child Survivors of Sexual Abuse Guidelines (CCS) and associated training package. The aim of the revision was to ensure learning, evidence and resources from the past 12 years were incorporated into the CCS resources. In addition, an e-learning course focusing on the basic modules of the training packages (i.e. modules 0-2) was developed in 2023 to better address training needs across multiple contexts, and to respond to the increased demand for remote and online learning. The content of the e-learning is being translated into French, Spanish, Arabic and Ukrainian. Technical support is now required to upload the various versions of the course on Agora and proceed to quality insurance.

Scope of Work:

Under the supervision of the GBViE Specialist, the consultant will be responsible for the following deliverables: 

– Adapt and finalize the translated course content for upload in 4 languages;

– Upload the course content of the CCS training package (in PPT with notes) in 4 languages on the Agora platform;

– Support the internal/external testing and troubleshooting of all course components in the 4 languages in coordination with UNICEF, and incorporate the changes as need be;

– Develop a protocol for the GBVIMS+ e-learning course, based on use analysis and recommendations for efficiency.

UNICEF will provide guidance throughout the consultancy, clarify the technical, design and accessibility requirements and make sure all documents and information are timely available. The Agora Team will provide technical support as required. The consultancy will be home-based, with no travel required.

Terms of Reference / Key Deliverables:

Adapt and finalize the translated course content for upload in 4 languages

– Translated XLIFF files imported in the course module files in Rise 

– Translated text inserted manually in images, graphics, thumbnails, screenshots and labels

– 2 Videos edited per language, including translated voiceover, screen text and subtitles       15 August 2024

Upload the course content of the CCS training package (in PPT with notes) in 4 languages on the Agora platform.        

– Course pages set up on Agora, including modules, pre-post quizzes and survey.

– CCS training digitalized and accessible on Agora in 4 languages.   

31 August 2024

Support the internal/external testing and troubleshooting of all course components in the 4 languages in coordination with UNICEF, and incorporate the changes as need be.

– QA report issued for each of the 4 languages, following the Agora Publishing Guidelines point two and the Agora Publishing Checklist         

30 September 2024

Develop a protocol for the GBVIMS+ e-learning course, based on use analysis and recommendations for efficiency.      

– Protocol developed and recommendations implemented.     

30 June 2024

Qualifications

Education:

– University degree in Instructional design, adult learning, educational technology, human-computer interaction or online and distance education desirable. Social science, design/media or management degree (project management, human resources, business administration, international relations, psychology, etc.) possible if complemented with relevant on the job experience. Additional professional training in LMS (Moodle), programming languages (HTML, JavaScript, Java, etc.), an advantage.

– Fluency in English (verbal and written) is required.

– Fluency in French, Spanish, Arabic and/or Ukrainian is considered a strong asset for this role.

Work experience:

– At least eight (8) years’ experience leading digital innovations, preferably in the field of gender-based violence, gender and/or health. Experience with digital systems analysis in a non-profit setting and/or in the international development field, including with a UN agency.

Knowledge/Expertise/Skills required:

Work Experience

– At least 5 years’ experience working on the development and implementation of online and/or blended learning programmes. Experience in working with learning management systems as a solution to deliver e-learning programmes is mandatory, preferably knowledge of Totara and/or Moodle.

Competencies

– Exposure to international professional contexts and/or multicultural environments within the United Nations Systems, preferably in UNICEF.

– Prior experience in the design and development of online learning activities and resources for adults.

– Prior hands-on experience in innovating and using modern technologies and methodologies to support UNICEF’s learning initiatives is desirable.

– Advanced knowledge and understanding of Moodle LMS environments – in particular regarding content development and set up.

– Knowledge and experience with Articulate Rise, Camtasia or similar, modern authoring tools.

– Strong pedagogical skills, capacity to develop self-paced e-learning courses.

– Good understanding of graphic design for learning principles.

– Knowledge and understanding of content management platforms and knowledge sharing tools are highly desirable.

– Attention to detail, excellent organizational skills, ability to work well with others.

– Ability to work with virtual teams

– Excellent oral and written communication skills

Requirements: 

Completed profile in UNICEF’s e-Recruitment system and

• Upload copy of academic credentials
• Financial proposal that will include/ reflect :
  • the costs per each deliverable and the total lump-sum for the whole assignment (in US$) to undertake the terms of reference.
  • travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR.
  • Any other estimated costs: visa, health insurance, and living costs as applicable.
  • Indicate your availability
• Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

U.S. Visa information:

With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant’s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at: Here

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Individuals engaged under a consultancy will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants. Consultants are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.