UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, results.
The fundraising operation in the Individual´s area has been focused on pledge acquisition and has increased in the last years with an average of 15,000 donors annually. PFP expects to keep increasing at a double rate in coming years. The number of suppliers (F2F Agencies, Call Centers, Online Payment Gateways, etc.) doing donor acquisition has increased in numbers with a subsequent growing complexity in terms of database management. The inclusion of security measures in hand with new standards required by UNICEF made these processes even more sophisticated. The payment processes for local fundraising purposes also increased in the last 5 years, which makes more demanding and diverse the bank/credit card transaction activities.
For more information related to the work of our organization in Mexico, please visit our website: UNICEF Mexico and our latest Annual Report 2022: Informe Anual 2022 UNICEF México
How can you make a difference?
Under the direct supervision of the Fundraising Officer (Database) and in close collaboration with the different functional areas of the PFP team, the Fundraising Associate (Database) undertakes the developments, integrations, analysis and control the well-functioning of our donor´s databases and systems. It also supports process automation through practical solutions for different fundraising channels, generating integrations between systems, CRM´s, CMS and applications. Similarly, collaborates with the database area in data preparation to function as information sources for dashboards and reports required by the PFP Individual Giving team.
the postholder will carry out the following tasks:
- Development of web applications, system integrations through API´s, interaction between databases and payment gateways and support for different CRM´s
- Facilitate requests and coordinate technical solutions related to the database systems and software.
- Support and training to colleagues and agencies users who have access to UNICEF databases.
- Monitoring and tracking data between UNICEF and suppliers.
- Create and facilitate the interaction between data sources and Business Intelligence tools.
- Assistance in documenting Standard Operation Procedures for fundraising activities.
- Develop, test, modify and recommend improvements to donor database software.
- Assistance in documenting Standard Operation Procedures for fundraising activities that involve donor systems and data management.
- Develop, test, modify and recommend improvements to donor database software, tools, and its services.
- Ensuring the timely and accurate segmentations of the database according to different criteria.
If you are interested in learning more about this position and the key-end results and accountabilities, read the Complete Job Description: 
ToRs Fundraising Associate (Database) GS6.pdf
To qualify as an advocate for every child, you will have the following requirements…
- Completion of secondary education, preferably supplemented by technical or university courses related to the field of work in computer sciences, systems engineering, informatics, or database administration.
- A minimum of 6 years of relevant database management experience. Including experience with database design, optimization, or
maintenance.
For this position, a bachelor’s degree from a recognized academic institution in a relevant field may replace three years of related work experience.
- Fluency in Spanish.
- Intermediate level of English.
You may also have the following assets (desirable, not mandatory) …
- Fluency in English.
- Experience in business analytics or business intelligence in a high transaction-volume environment.
- Solid knowledge on web programming languages and API integrations, SQL, stored procedures, and trigger events.
- Skills on online payment gateways integrations.
- Experience developing online database solutions.
- Strong understanding of cloud-based CRM systems.
- Salesforce experience
For every child, you will demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to including everyone, regardless of race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks
UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children.
UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
This is a local position. Candidates who are not citizens of Mexico must hold a valid work permit, prior to applying, to be considered eligible for this post.
Apply now and JOIN US as the next Fundraising Associate (Database) at UNICEF Mexico!
Advertised: 10 Apr 2024 Central Standard Time (Mexico)
Deadline: 24 Apr 2024 Central Standard Time (Mexico)
Apply now
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