Advanced Business Analyst – Energy Efficiency Implementation in Reading, Pennsylvania

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation’s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.

This position reports to the Manager, Commercial and Industrial Programs.

This position will be classified as Mobile with primary work location as home, but may work at or visit a facility, based on business need.

This position is responsible for the support of implementation and operation of Commercial & Industrial (C&I) energy efficiency programs in any one of FirstEnergy’s operating companies to meet regulatory requirements.

This position is on the Commercial and Industrial (C&I) Programs team and will work to support the implementation of C&I Energy Efficiency Programs. The position requires covering a variety of responsibilities that cross multiple Energy Efficiency functions but will have primary responsibilities to execute daily tactical project management tasks overseeing program schedules, reporting, program administration and assisting in development of program documentation.

The job provides the opportunity for frequent interaction with external vendors, project teams, leadership, and various Corporate Support groups, which necessitates strong communication skills.

Responsibilities include:

• Actively participate in and promote the FirstEnergy Safety Philosophy, work safely to advance the FirstEnergy Safety Vision, and follow safe work practices.

• Demonstrate and promote FirstEnergy Core Values and Behaviors

• Support C&I energy efficiency programs to achieve legislated energy efficiency and peak demand reduction targets in one or more of FirstEnergy’s Electrical Distribution Companies (EDC) located in NJ, PA, MD, WV and OH; support process includes adhering to regulatory requirements and creating a positive customer experience.

• Coordinate and actively work with Program Manager, along with participating on cross functional working groups, to develop C&I energy efficiency Request for Proposal (RFP) of developed plans; Requires work with requesting Program Manager to write RFP/RFI to ensure scope of work, technical review requirements, etc. are incorporated.

• Actively working with Program Manager and team with RFP response evaluation and selection of vendors/contractors through bid selection and launch of implementation process.

• Ensuring accurate reporting of C&I energy efficiency program performance, budgetary and energy efficiency and peak demand reduction achievements as related to legislated targets; Preparing reports and summaries; Making presentations when necessary.

• Conducting energy efficiency research; Compiling and analyzing moderately complex data; Solving practical problems.

• Providing staff assistance to peers, management and higher levels of professionals, as needed.

• Exercising sound decision making by developing alternatives and recommendations to current work processes to drive continuous process improvement.

• Documenting program implementation processes and protocols.

• Development of program manuals for Energy Efficiency C&I Programs implemented by FirstEnergy.

• Actively seek formal and informal learning opportunities to better understand departmental procedures, trends in energy efficiency technology and industry standards.

• Building relationships and credibility across organization.

• Demonstrating sufficient maturity to exercise independent judgment on moderately complex projects and assignments.

• Develop and manage tracking / documenting process for review and approval of all customer facing materials such as Marketing materials (customer facing materials), Marketing efforts of C&I Energy Efficiency programs, website content and program related e-mail communications.

• Ability to manage multiple project timelines and priorities as well as collaborate across FE to obtain and meet project deliverables.

• Respond to FirstEnergy corporate Energy Efficiency web inquiries and monitoring FirstEnergy Energy Efficiency mailbox and respond or assigning follow-up to appropriate Program Manager.

• Develop and maintain tracking dBase for various program related authorization forms signed and submitted by customers.

• Serve as point person for departments outside of Energy Efficiency regarding requests for program information

• Support other team and Company initiatives as requested

• Hands-on and required to work closely with Program Managers, Energy Efficiency Implementation Support and Tracking and Reporting teams within Energy Efficiency Department, project team leads and third-party partners and vendors

• Developing and distributing of monthly reports and updates on program status report

• Developing, distributing and maintaining master calendar for C&I Programs Energy Efficiency events, meetings and regulatory deadlines.; Applying scheduling best practices to develop and maintain program schedules

• Presenting schedule activities, status and results with program / project leadership

• Identifying, developing and implementing processes improving scheduling and coordination efforts

• Develop and deliver monthly reports for internal and external groups as determined by Program Manager

• Deliverable tracking, approval, and document management for defined monthly reporting commitments of C&I Program team

• Coordination with third-party partners and vendors to document key program events, timelines, marketing efforts and other key events defined by Program Manager.

• Develop and manage a dBase of state and federal grant information relating to Energy Efficiency applicable to C&I Customers

Qualifications include:

• Four-year degree in a related discipline is preferred, with minimum 7 years relevant work experience required.

• In lieu of degree, minimum 10 years relevant work experience will be required.

• Relevant experience includes identifying and acting on process improvements, analyzing, and projecting required work, monitoring requirements to completion, data reporting, analysis, and an in-depth understanding of the relevant subject matter.

• An advanced degree or professional certification is preferred.

• Proven project management work experience with scheduling and planning

• Experience creating and managing project schedules, Gantt charts, and dependencies.

• Knowledge of performing critical path analysis of schedules

• Ability to develop fully networked schedules using predecessors and successors along with effective activity duration affording progress measurement.

• Outstanding reporting skills, such as graphical presentation, advanced Microsoft Excel skills (charts, pivot tables)

• Attention to detail coupled with effective analytical and problem-solving aptitude

• Ability to establish working relations at all organizational levels and demonstrate ability to diplomatically and effectively deal with project team and stakeholders

• Self-motivator with ability to work as part of a team or independently with little supervision or direction

• Ability to balance and prioritize many diverse tasks at once.

• Experience in establishing new processes

• Proven team player who contributes to team goals and encourages/supports other team members.

• Demonstrates a questioning attitude with willingness and propensity for continual growth, willingness to undertake assignments involving unfamiliar subjects, and ability to adapt and change quickly.

• Delivers quality, accurate work within established deadlines.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team