Director of Human Resources/Employee Experience – Hotel/Resort

Job title:

Director of Human Resources/Employee Experience – Hotel/Resort

Company

JRoss Recruiters

Job description

Description

• Inform and oversee sourcing, recruitment and selection, and onboarding processes and recruitment marketing strategy to attract the right people to our organization
• Oversee the maintenance, development and on-going compliance of HR policies, procedures, programs and documentation across the employee lifecycle, to reflect current legal and WSBC requirements, as well as best practices.
• Lead Employee Experience team, with a focus on continuous improvement, development, coaching and mentoring
• Represent and champion employee experience at leadership meetings, providing updates on key initiatives and external trends as well as bring thought leadership to discussions impacting employees/company culture
• Research and share best practices, trends and developments as they relate to industry and target talent segments, including, but not limited to competitor landscape and market mapping; and enable annual compensation review cycle by conducting external and internal benchmarking exercise
• Support HR Partners in providing counsel and coaching to people leaders in more complex employee relations matters with an emphasis on performance management and grievance facilitation and follow up, identifying opportunities for best practices and training and resources to support
• Create a data-informed culture by identifying, tracking and reporting on key insights and metrics across the talent cycle, including recruitment and retention metrics that enable effective decision-making
• Remain up to date on employment law as well as immigration practices and visa requirements, and work collaboratively with the OH&S leadership to ensure compliance with Worksafe BC employer obligations as they relate to all aspects of safety (physical and psychological) and duty to accommodate
• Champion integrated employee programs that align with our organizational values including, but not limited to employee recognition and wellness
• Prepare and own annual HR budget, aligned with annual budget cycle, and track spend to ensure adherence throughout the year
• Identify opportunities for exploring new tools and technology, making recommendations and taking on project management responsibilities for new tool adoption, as well as hiring manager and team training
• Foster a learning culture by promoting continuous learning, knowledge-sharing, and collaboration across teams
• Support Chief People & Culture Officer in talent and culture-related initiatives, as well as wider HR team in other employee experience initiatives as required, particularly new hire seasonal staff onboarding/orientation and staff appreciation weeks
• Oversee vendor relationships as required and participate in regular reviews and recommendations

Requirements

• Bachelor’s degree in business or related from an accredited institution
• Minimum 12 years of progressive HR/business experience, with a focus on generalist support,
• performance management, organizational effectiveness and program management, of which at least 5 years in a leadership position as a strategic partner with team oversight
• Proven experience in designing and implementing learning and development programs, aligned with organizational goals and leadership development, with a thorough understanding of adult learning principles
• In-depth knowledge of workforce planning, compensation strategies and pay practices
• Results focused with highly tuned analytical skills, and a proven track record in delivering successful people programs from an ROI perspective
• Demonstrated experience in project management related to HR programs, tools and systems builds and implementation/rollout plans
• First class written communication skills with an emphasis on policy and proposal development
• Strong research capability and report writing skills with the ability to distil insights and trends from
• multiple data sources
• Excellent working knowledge of federal and provincial laws and regulations governing employment policies and practices, including different international talent programs and workstreams including LMIA and LMIA-exempt pathways
• Relationship-focused with the ability to influence and work collaboratively across teams and
• departments internally as well as build strong partnerships in the community and across the industry
• Strong-working knowledge of HRIS, Applicant Tracking and Learning Management systems, and a proficiency across the MS-Office suite
• Ability to deal with confidential information with a high degree of diplomacy; ability to build credibility and trust
• Highly organized, with the ability to multi task in a fast-paced environment

Corporate CultureTheir resort culture encourages individual initiative and a collaborative approach to delivering our guests’ finest mountain resort experience. They value innovation and development that contribute to business success and personal growth. They also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain’s summer and winter activities.

• Full access Winter/Summer Season Lift, Trail and Golf passes
• 3 weeks of paid vacation
• Dining discounts within our hotel & resort outlets
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after the qualifying period), awarded to our top performers
• Participation in the RRSP and matching DPSP programs
• Retail discounts in Resort owned outlets
• Reciprocal programs with partnering resorts & hotels
• Friends and family hotel rates
• Continued professional growth and development opportunities

Position TypePermanent

Expected salary

$110000 – 120000 per year

Location

British Columbia

Job date

Fri, 19 Apr 2024 05:36:02 GMT

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