Design and Graphics Assistant (GS-5) Santiago, Chile #126679

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a childhood

The Design and Graphic Assistant (Digital) works in close collaboration with a range of staff in the CO, external partners, and agency counterparts in support of communication design and delivery. Also, provides regular feedback on the status of projects through monitoring milestones and advises on improvements to keep activities on track related to online presence and social media mentions.

The role of the incumbent of this post will be key in the achievement of the Communication
and Public Advocacy Strategy goals by providing technical support to the implementation of digital and social media strategies. In this capacity, the need to project the image of a credible and reliable service provider is imperative to quality of process delivery, and the impact of work directly reflects on the overall reputation of the team in terms of responsiveness to client needs and quality of process execution.

How can you make a difference?

Summary of key functions/accountabilities:

1. Support the management of UNICEF’s digital and social media strategies
2. Support to monitoring and reporting of results
3. Support to monitoring online mentions and actions
4. Support to knowledge management and capacity building on digital communication

1. Support the management of UNICEF’s digital and social media strategies

• The Design and Graphic Assistant (Digital) will ensure that the production of communication products and materials is timely executed and followed up to support country communication strategy, regional and global campaigns and priorities and to support resource mobilization as set out in the work plan.
• Effective and timely professional assistance towards development of strategies in social media outreach and public engagement for the messages and campaigns of UNICEF in CO.
• Update the content of UNICEF’s presences in CO in digital media channels.
• Support to plan and craft social media posts for UNICEF’s social media channels: Facebook, Twitter, lnstagram, YouTube and other channels that may be created.
• Support and produce digital campaigns about critical issues and topics related with country office agenda.
• Produce images, infographics and basic video editing on UNICEF’s actions to be published on UNICEF’s CO social media.
• Liaise with the Digital Regional and Global focal point to ensure synergies between communication and/or advocacy efforts in every relevant and applicable instance.
• The efficiency and effectiveness of support provided ensures that strong digital activations are provided to meet the organization’s needs in terms of public advocacy, branding and fundraising.

2. Support to monitoring and reporting of CO results
• Ensure that baselines are established against which the achievement of objectives of the Digital Communication Strategy are regularly evaluated; analysis is undertaken to continuously improve the effectiveness of communication strategy, approach and activities; results and reports are prepared and shared on a timely basis.
• Prepare monitoring and reporting information for supervisor on agreed performance indicators to drive more efficient management and accountability for results.

3. Support to monitoring online mentions and actions

• Ensure that mentions about UNICEF’s Brand and UNICEF’s initiatives are monitored on digital media.
• Measure the performance of presence of UNICEF CO in digital media, evaluates the performance and suggests new approaches when needed.
• Contributes to social media monitoring provided by partners.
• Preparing monitoring and reporting information for supervisor and team on agreed performance indicators to drive more efficient management and accountability for results.

4. Support to knowledge management and capacity building on digital communication.

• Research, analyzes, verifies and synthesizes information on best practices and lessons learnt to support knowledge development and capacity building on digital communication.
• Ensure that brand mentions and usage made by CO and partners are aligned to the UNICEF`s Brand Book.
• Develop graphic content for web site and support Program area with specific visual productions requirements.
• Supports capacity development activities related to digital communication development by preparing training materials and participating in exercises.

The staff is accountable for the full spectrum of design and digital graphic support activities. The key results have an impact on the overall performance of the country office and success in the implementation of communication activities related to digital and social media impact.

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: Completion of secondary education. A university degree in Design, Communications, Journalism, or a related field is considered an asset.
• Work Experience: 5 years of progressively responsible experience in communication, print and broadcast media, or interactive digital media.
Relevant experience in a UN system agency or organization is considered as an asset. Developing country work experience and/or familiarity with emergencies is desirable.

• A bachelor’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for three (3) years of experience in case the candidate lacks the required experience.
• A master’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for an additional two (2) years (in addition to the three years from above, totaling 5 years).

• Language Requirements:  Fluency in English and Spanish is required.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

Salary Estimator Tool – This tool enables you to calculate an estimate of the various elements of your salary and provides you with an overview and estimate, so you can better understand your finances and plan for future assignments.*

*While UNDP makes every attempt to ensure that information is up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable diversity profiles are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

[Remove and adapt the below text if not applicable]

[CO/ HQ specific: visa residence requirements: i.e.: UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.]

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.