Individual Consultancy – Community systems technical backstopping, support, maintenance and system updates, Maseru, Lesotho ( 10 Months)

UNICEF Lesotho seeks to hire a consultant who under the overall supervision of the UNICEF Health Officer and MOH Team (Community Based Health Services (CHBS) manager, IT manager and Chief Statistician) will provide their professional services to facilitate backstopping of MOH ICT to ensure implementation and use of CHWML and CHIS and monitor the platform’s functionality and performance, provide the necessary technical maintenance, system upgrade, and for the development of the Ministry of health’s Rapidpro focusing on maternal and child health services, community health including EBS.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child,Health

How can you make a difference? 

PURPOSE OF THE ASSIGNMENT

1. Develop a roadmap in consultation with UNICEF and MOH on the trainings for MOH ICT staff, maintenance schedule and trainings of the Program managers on the data use.
2. Consider customizing and deploying RapidPro platform for MOH for the community health services including EBS. Supporting MOH hosting of the RapidPro application while considering the global context and needs of other country offices that are using RapidPro.
3. Take stock after pilot implementation of the two systems in 3 districts (Leribe, Maseru and Mokhotlong) including: changes in CHIS reporting rates; data availability, timeliness, and use; and make recommendations for expansion and system upgrades to routine immunization and other community health care services across the country.

WORK ASSIGNMENT OVERVIEW

Tasks
Deliverable/output
Timeline/deadline
Payment structure

1.1.  Technical Backstopping – Maintenance and Support

1.2 Adhoc System Customizations & Updates
Technical Backstopping – 1 week/month – System Updates & Adhoc Customizations
 60 Days
30%

2.1.  RapidPro and OpenSRP Analytics Dashboard installation, setup and configuration

2.2.  BKM-RapidPro FHIR Integration module setup and development

2.3.  Development of FHIR ETL pipeline – FHIR Server to Datawarehouse

2.4.  Apache Superset installation and setup

2.5 Building and testing BKM Community Health Dashboards on Apache Superset
System Enhancements: Integration with RapidPro, OpenSRP Datawarehouse & Analytics Database
45 Days
20%

3.1.  Customize DHIS2 metadata for RapidPro community feedback reporting

3.2.  Configuration of automated aggregate reporting of RapidPro community feedback indicators

3.3 Develop & Publish RapidPro community feedback dashboards
RapidPro/DHIS2 Community Feedback Dashboards
30 Days
20%

4.1.  Installation of RapidPro & Analytics Dashboard on BKM Live and Staging Servers

4.2. Configuration & Testing of live and staging environments
Installation of RapidPro & Analytics Dashboard on BKM Staging and Live environment
10 Days
10 %
5.1 Update BKM user manuals with RapidPro & Analytics Dashboard sections
BKM User Manual Updates (RapidPro and Analytics Dashboard)
20 Days
10 %
6.1 RapidPro & Analytics Dashboard MOH ICT training
MOH ICT Capacity Building & Skills Transfer Workshop (RapidPro & Analytics Dashboard
20 Days
10 %
Total
 
185 Days
 

To qualify as an advocate for every child you will have… 

Minimum qualifications required:

• Bachelors degree in Engineering, Information Technology or a related field.

Work experience:

• More than 5 Years’ experience in IT and opensource systems development and implementation (Global Goods)
• More than 5 Years’ Experience in Health Informatics and eHealth systems development.

Language:

• Fluency in English is required. 

Specialized skills and/or training if needed:

• Excellent communication and working with people.
• Knowledge or familiarity with DHIS2 and its interoperability with open sources systems
• Knowledge Experience with Health Interoperability standards: HL7 V2, V3 and FHIRE.
• Knowledge and Experience of Java & Node.Js.
• Knowledge of Distributed Computing Architecture.
• Knowledge of SOAP and REST web services.
• Knowledge and Experience of Open HIMS mediator development. Open EMPI, and Open SHR
• Knowledge of CIEL dictionary.
• Knowledge of coding standards like SNOMED and LOINC
• Experience developing and deploying RapidPro.
• Experience developing and deploying SMS-based solutions and other low-bandwidth applications in challenging work environments.
• Experience optimizing databases
• Experience in Community Health Services
• Previous working experience with UN agencies is an added advantage.

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

 To view our competency framework, please visit  here. 

 UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.