(Re-Announced) Media and Communication Officer/Service Mapping Officer (Afghan Nationals Only)

Requisition ID: req49404

Job Title: (Re-Announced) Media and Communication Officer/Service Mapping Officer (Afghan Nationals Only)

Sector: Protection and rule of law

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Kabul, Afghanistan

Work Arrangement: In-person

Job Description

• Write and develop articles, guides, and content highlighting the humanitarian services offered by various national and international organizations.
• Develop service mapping content initially in either English or a national language, and then translate it into Dari, Pashto, and English, ensuring accuracy and relevance for each language.
• Identify service providers through IRC departments, online sources, field teams, or field visits. Collect information using specific tools or forms.
• Establish and maintain professional relationships with service providers, ensuring continuous communication to maintain the accuracy and consistency of information on the service map.
• Conduct orientations for service providers on how to use the service map effectively and solicit feedback to improve its usability.
• Maintain ongoing communication with the Signpost Global technical team, providing input on website, strategy, features, and troubleshooting issues.
• Review and upload content using CMS/Directus platforms, ensuring alignment with the requirements and guidelines of Signpost Global.
• Design relevant posters for service mapping content in coordination with Graphic Designers, aiding in the visualization of information.
• Work closely with Afghanistan’s Signpost team (Beporsed) to verify service information and suggest effective content delivery methods to targeted audiences.
• Provide input and support in other Signpost activities as requested by supervisors to achieve the goals and objectives of Signpost.

Qualifications

• At least bachelor’s degree in journalism, Communications, literature, law, social science, or any related field; master’s are preferred.
• Minimum of 2 to 3 years of experience in media, report writing, content development, website, social media, radio, or TV content development.
• Report writing, website content development, and translations.
• Initial knowledge of Content Management Systems (CMS)
• Strong writing and communication skills in Dari, Pashto, and English.
• Ability to build and maintain professional relationships with diverse stakeholders.
• Familiarity with content management systems and basic graphic design principles is an advantage.
• Strong organizational skills and ability to work independently and collaboratively in a fast-paced environment.
• Manage time effectively, have the ability to multi-task, and meet deadlines.
• Attention to detail, collaboration with a team, adaptability, and receptiveness to feedback and direction.
• Must have experience in Journalism and Media content development

Compliance with Policies

• Compliance with the IRC WAY (our standards for professional conduct) is a responsibility shared by all involved in delivering on the IRC’s mission. We must abide by the IRC Way and Safeguarding Policies all the time. 
• The IRC has zero tolerance approach to the IRC Code of Conduct including safeguarding violations being committed by its staff, consultants, contractors, volunteers, interns, suppliers, vendors, sub-grantees/partners, implementing partners or any other associate.