Underwriting Associate in Phoenix, Arizona

Description We are seeking an Underwriting Associate to join our team in Phoenix, Arizona. As an Underwriting Associate, you will play a critical role in supporting the underwriting process for our online platforms across multiple lines of business. This role requires a strong understanding of Commercial Property and Casualty insurance principles and practices, excellent computer skills, and a commitment to providing superior customer service.

Responsibilities:

• Accurately and efficiently process customer credit applications

• Maintain precise customer credit records

• Resolve customer inquiries in a timely and detail oriented manner

• Monitor customer accounts and take appropriate action when necessary

• Adhere to underwriting authority, compliance, and regulations

• Manage daily workload using our Small Commercial Inventory Management systems

• Build and maintain productive relationships with underwriters to drive results, including profitability, growth, and retention

• Handle endorsement requests, BORs, quote letters, renewal processes, auto line rating processes, Work Comp CRIT management, rewrites, cancellations, and billing discrepancy resolution

• Utilize Microsoft Office Suite, with an emphasis on Excel and Outlook, to perform tasks and communicate effectively

• Work both independently and within a team/group environment while maintaining a high level of attention to detail. Requirements • Demonstrated proficiency in Microsoft Office Suites, including Microsoft Excel, Microsoft Word, and Microsoft Outlook

• Proven experience in underwriting and knowledge of insurance practices and principles

• Excellent customer service skills with a track record of achieving customer satisfaction

• Ability to use software such as ‘About Time’ for time management and billing

• Proficiency in performing ad-hoc financial analyses and managing spreadsheets

• Experience with claim administration in an insurance setting

• Understanding of regulations related to underwriting and insurance

• Excellent communication skills, both verbal and written

• Ability to identify and resolve discrepancies in data or documents

• Basic computer skills and the ability to learn new software or platforms

• Experience in onsite underwriting is a plus

• Ability to adhere to service level agreements and maintain quality standards

• Familiarity with underwriting templates and their appropriate usage.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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