Technical Analyst II

Alberta Motor Association

Job title:

Technical Analyst II

Company

Alberta Motor Association

Job description

YOUR favourite PLACE TO BE IS ONE STEP ahead.YOUR TECHNICAL COMPASS POINTS TOWARD innovation AND excellence.Posted: 2024-08-16Closing: Until FilledLocation: Edmonton Kingsway (Hybrid)You’re one of those people who knows “good enough,” well… isn’t. We love that about you! You’ve got a knack for continually improving and innovating to deliver well-managed systems, and you enjoy bringing the best out in your teammates, so the team radiates service excellence! Most importantly, you know that no project is complete without the four “-ty’s”: stability, integrity, efficiency, and security.WHAT MOVES YOU

  • You like being in an environment that allows you to connect and interact with people daily but are just as comfortable working independently.
  • You’re a confident decision-maker who uses sound judgement and reason guided by your integrity and ethics.
  • You’re a problem solver with an inquisitive, analytical mind. You love coming up with new ways to tackle a challenge and relish digging into the details to find the perfect solution while reducing risk.
  • Your professional demeanor makes it easy for everyone in an organization to relate to you, regardless of their technical experience.
  • You enjoy being pushed to being the best you can be.

WHAT YOU’LL DO

  • Report to the Team Lead, Insurance IT Operations.
  • Works in an open office environment. Normal work hours are from 9 – 5, however, considering the 24-7 nature of IT, the position requires participation in an on-call rotation to support incident management and system maintenance efforts.
  • Actively participate in team standup meetings.
  • Work within agreed timelines that have been established for tasks and deliverables.
  • Demonstrate technical mastery and thought leadership within your domain.
  • Champion change within the team to support our culture of continual improvement.
  • Inspire proactive systems management and operational excellence throughout AMA’s technical stack.
  • Oversee the installation, maintenance, and support of data center hardware and software.
  • Monitor system performance, analyze system issues, and lead troubleshooting efforts to resolve problems.
  • Support the documentation of your team’s environment considering all stages of operation, operating procedures, and disaster recovery.
  • Design, build, test, and maintain enterprise technology automation and integration scripts that address complex process flows.
  • Ensure that all system and application changes are developed, tested, and implemented in a well-controlled environment.
  • Support the creation and maintenance of standards for design, technical architecture, capacity planning, and security processes.
  • Actively participate in collaboration with other IT teams to understand and meet technical/functional system requirements.
  • Evaluate, design, and implement new products, tools and technology that could address both known and unknown organizational need.

WHAT YOU’VE DONE

  • Related post-secondary degree or diploma (Information Technology or Computer Science degree) is an asset or more than one year of Infrastructure experience.
  • Minimum 3 years of Application Systems Analysis, Implementation, Support & Development experience.
  • Minimum 3 years of Desktop computing experience.
  • Amazon (Cloud Practitioner, Solutions Architect), Agile (lean, SCRUM, KANBAN) certification would be considered an asset.
  • You have good communication and presentation skills.
  • You are able to work in a team environment and collaborate to achieve success.
  • You are self-motivated, organized, flexible and resourceful person.
  • You have experience in completing tasks for workplace modernization, capitalizing on newer technological offerings.
  • Helpdesk experience will be an asset.
  • Knowledge any of object-oriented programming languages will be an asset.
  • Experience with the following area of system specialties will be an asset:
  • ServiceNow
  • OpsGenie
  • Guidewire

WHAT YOU’LL GET

  • Competitive salary.
  • Flexible benefits.
  • Outstanding employer paid Retirement Savings Program.
  • Great AMA discounts.
  • Unlimited learning opportunities.
  • Paid Vacation and other paid time off including a Volunteer Day and Me-Day.
  • Free parking.
  • Friendly smiles from all levels of the organization. 😊

WORK MODEL: Hybrid-LightWe thank all applicants for their interest; however, only those selected for an interview will be contacted.

Expected salary

Location

Edmonton, AB

Job date

Sun, 18 Aug 2024 02:41:03 GMT

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