Customer Service Representative in Washington, District Of Columbia

Description We are in search of a Customer Service Representative to become an integral part of our team in WASHINGTON, District of Columbia. The role involves interacting with customers and performing clerical administrative duties within the housing industry. This is a short-term contract employment opportunity.

Responsibilities:

• Interact with customers on the housing waitlist or those looking to apply

• Collect, scan, and file physical documents

• Update and maintain the company database meticulously

• Answer inbound calls and provide excellent customer service

• Perform data entry tasks and order entry duties efficiently. Requirements • Must have experience in customer service

• Proficiency in data entry and order entry is required

• Ability to handle and resolve customer inquiries and complaints effectively and efficiently

• Excellent telephone etiquette and ability to manage inbound calls

• Strong interpersonal and communication skills

• Capable of multitasking and prioritizing in a fast-paced environment

• Computer literacy, including proficiency in Microsoft Office Suite

• High school diploma or equivalent, higher education or certifications in related fields are a plus

• Demonstrated ability to work in a team-oriented environment

• Available to work in different shifts, including weekends and holidays if necessary

• Bilingual or multilingual skills are a plus, but not required

• Basic understanding of sales principles and customer service practices.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .