Sr. Resident Consultant – LogScale & Next-Gen SIEM (Remote, GBR)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:

In 2021, CrowdStrike acquired Falcon LogScale (formerly Humio) – a technology that is changing the way people think about log management and systems observability empowering Security, IT and other teams to answer key questions of their data quickly. This acquisition brought together two curious, driven, passionate teams of people that are the best at what they do. Both companies have earned numerous honors and top rankings for our technologies, organizations and people – combining to create a unique culture and a high-performing, collaborative team pushing boundaries and revolutionizing the security industry. In 2024, CrowdStrike has taken Falcon LogScale to the next level and has released Next Generation SIEM (NGSIEM) powered by Falcon LogScale and we are looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics.

As a Senior Resident Consultant focusing on the LogScale & NGSIEM Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and its NGSIEM capabilities, and laying out a technical vision of Falcon LogScale and/or NGSIEM roadmap for customers to follow. Working alongside Falcon NGSIEM and LogScale engineers and other cross functional teams, you’ll be a critical part of operationalizing LogScale NGSIEM within customer environments. You’ll work with the customer as they discover what Falcon NGSIEM and LogScale can do for them, help expand their use cases, and provide feedback timely to the Falcon NGSIEM and LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.

What You’ll Do:

• Work independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
• Provide best-in-class guidance to customers to create log ingestion pipelines and transform event data into visualizations, automated workflows and search queries
• Act a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, XDR and SOAR features and functionality
• Provide knowledge transfer of Falcon LogScale NGSIEM to our customers

What You’ll Need:

We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties. The position is remote-friendly within the United States with the opportunity for limited travel onsite with customers. Fluency in English is required along with strong technical writing skills.

Your Background:

• 5+ years of experience working with log management/SIEM solutions (e..g, Falcon LogScale, Splunk, Trellix, Chronicle, Exabeam, Sumo Logic, etc) and SOAR (e.g., CrowdStrike Fusion, Palo Alto XSOAR, Splunk, etc.) in a professional services consulting role or similar capacity
• Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs
• Knowledge of SIEM skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts
• Intermediate knowledge of common Cloud providers such as AWS, GCP, and Azure, and traditional IT services, such as active directory services, authentication, networking, data storage
• Experience creating configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO, Cribl, Postman, etc.
• Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
• Experience translating your knowledge of customer requirements and experiences into feedback for internal product and engineering teams
• Occasional travel may be required (20%)
• Strong problem-solving, written and oral communication skills in English 

Bonus Points:

• Recent (last 3 years) industry certifications with SANS, ISC2, Amazon, Microsoft, Google and other organizations within the Information Security domain
• Long term (6 months min) recent experience within a SOC performing analysis and triage of security incidents using a SIEM, Log Management and/or SOAR platform
• Applied knowledge and integration experience with a generative AI platform

#LI-JP2

#LI-EV1

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Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
• Competitive vacation and flexible working arrangements
• Physical and mental wellness programs 
• Paid parental leave, including adoption 
• A variety of professional development and mentorship opportunities
• Access to CrowdStrike University, LinkedIn Learning and Jhanna
• Offices with stocked kitchens when you need to fuel innovation and collaboration
• Birthday time-off in your local country
• Work with people who are passionate in our mission and Great Place to Work certified across the globe

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.

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