Secretary III (TFT 1.0 FTE)

The Royal

Job title:

Secretary III (TFT 1.0 FTE)

Company

The Royal

Job description

Duties:

  • Provide administrative and secretarial support to clinicians in Forensic Outpatient Service.
  • Schedule appointments, using electronic scheduling system.
  • Provide reception services answering and redirecting calls and/or inquiries.
  • Receive visit check-ins and registrations.
  • Perform general office duties such as filing, photocopying, sending faxes and ordering office supplies.
  • Use network technology efficiently (electronic file management, data base management, email, appointment scheduling, registration, chart closing, chart ordering, etc).
  • Transcription of handwritten material or dictated clinical reports, letters, etc.
  • Create and maintain effective procedures to support service activities (statistics tracking, consultations, etc.)
  • Provide back-up for other Program secretaries as needed.
  • Order and receive material supplies including completion of paperwork.
  • Preparation of accounts reimbursement and funds request forms.
  • Organize special events and activities, including use of video conferencing(OTN) and teleconferencing
  • Schedule all room booking requirements for the program through the centralized room booking system.
  • Provide support in hospital and program committees which includes taking and preparing minutes.
  • Ensure effective communication throughout the program by distributing information appropriately.
  • Maintain up to date knowledge of the programs and responds to client and public enquiries.
  • Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
  • Ensure a work environment that is conducive to the Royal’s Anti-Racism, Discrimination and Harassment-Free Workplace policy.
  • Other duties as assigned.

Qualifications:

  • Completion of OSSD or equivalent.
  • Office Administration or equivalent College certification and/or diploma OR relevant combination of education, training and experience (minimum experience two years full-time secretarial or clerical experience in a medical environment).
  • Typing speed – 45 net words per minute minimum.
  • Dictating skills.
  • An understanding of basic financial and mathematical concepts.
  • Experience working in Forensic Psychiatry is an asset.
  • Excellent communication, organization, problem solving, and customer relation skills, with the ability to relate to persons with mental illness.
  • Excellent time management skills with the ability to prioritize and meet firm deadlines.
  • High level of initiative, judgment and adaptability.
  • Commitment to continuous learning and quality improvement.
  • Ability to be proactive in task planning.
  • Mature and professional demeanor with solid communication and interpersonal skills.
  • Ability to work with multiple interruptions, manage competing priorities.
  • Ability to function as a member of a team and work cooperatively with other team members.
  • Proficiency with latest versions of Windows, Microsoft Word & Excel, Internet Explorer, Outlook, Meditech and standard office equipment (fax, photocopier etc.)
  • English level A- is mandatory in oral comprehension, expression, reading, and writing. Bilingual (French/English) is considered an asset.

Expected salary

Location

Ottawa, ON

Job date

Sat, 05 Oct 2024 03:06:43 GMT

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