Logistics Coordinator Mobility Customer Service at Siemens

Title: Logistics Coordinator Mobility Customer Service

Location: Chicago United States

Job ID: 438586

Company: Siemens Mobility, Inc

Organization: Mobility

Job Family: SCM-Procurement / Supply Chain Logistics

Experience Level: Experienced Professional

Full Time / Part Time: Full-time

Remote vs Office: Hybrid (Remote/Office)

Contract Type: Permanent

Job Description:

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems’ highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

Siemens Mobility is seeking an experienced Material Coordinator to join our growing Customer Service – Amtrak Long Distance Team. The right person will be highly organized, have a great attention to detail and excellent communication and follow-up skills. The candidate will assist in process development and maintenance, continuous improvement activities, and operations support. The successful candidate will have demonstrated the ability to succeed in a fast paced, fluid environment, while ensuring that project initiatives are met. This person will assist the engineering and planning group in material-related issues and oversee warehouse activities throughout the project. This position can be based in Chicago, IL or remote from a Mobility office that is US based.

What your day-to-day will look like:

• Ensure a safe working environment.
• Overall material planning to include managing system stocking levels to ensure required material is on hand when required for all material requests.
• Assist with material identification/validation for maintenance.
• Manage transportation budget and costs for the project.
• Lead material and logistics working groups for all project requirements.
• Operational oversight of material and logistics for assigned project
• Collaborate with customer for processing any claims and invoices
• Coordinate with CS Material Planner and Central Warehouse for continued flow of standard fulfillment, emergency material needs and other material/logistics requirements
• Manage performance metrics for stores teams, including but not limited to impact of material availability to fleet availability (LHFM, BAM, etc.)
• Ensure that defective core material is returned in a timely fashion, support Maintenance Planners for material support issues. Will work across functions to ensure cycle time of return inventory is performed at each process handoff
• Produce daily reports that allow back-order status to be evaluated
• Participate in the creation of new project requirement documents and monitor their progress
• Perform transactions in SAP/Salesforce/SharePoint as required.
• Receive purchase orders for materials that are delivered directly to the depots.
• Lead inventory cycle count activities of material at all locations.
• Communicate shipment progress/movement and other equipment related matters in a consistent and timely manner.

To thrive in this role, you have:

• High School Diploma/GED
• Minimum of 3 years of professional experience in a logistics coordination role,
• ERP and/or MRP system knowledge and experience.
• Strong experience in various MS Office applications (Excel, Access, PPT, Word, TEAM’s, Power BI, etc.).
• Ability to travel domestically approx. 40%
• Excellently demonstrated verbal and written communication skills in English.
• Excellent customer service skills.
• The ability to work in a team-oriented environment while maintaining an individual workload.
• The ability to perform job duties with a sense of urgency.
• Setting you apart from others would be a bachelor’s degree with management experience. Experience in managing conflicting metrics such as transportation cost and material availability as well as familiarity with LEAN and Six Sigma concepts would be great! SAP ERP system knowledge and experience is a plus. Experience in the railway industry would be outstanding.

Why you’ll love working for Siemens!

• Freedom and healthy work-life balance- Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
• We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world’s most significant problems – Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset – that’s why Siemens consistently ranks on the Fortune World’s Most Admired Companies list!
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html. The base salary range for this position in Chicago, IL is $87,800-$103,200 and in Pittsburgh, PA is $80,000-$93,800 and in New York, NY is $95,700-$112,600. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

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Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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