Senior Service Representative in Toronto, Ontario

Job Description

Insight Global seeks a Senior Service Representative to join the Payment Services Team for one of the Top Canadian Banks. This Individual needs to have 2-3 years of experience as a service representative and knowledge of RESP accounts (Registered Education Saving Plan). This ideal Individual will check and reconcile information and documentation to ensure accuracy and completeness. They will need to know the risks and regulatory requirements and have excellent customer service skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

• 2-3 years of relevant experience dealing with registered & payment services or relevant experience

• Good Knowledge of RESPs (Registered Education Saving Plans)

• Knowledge of the risk and regulatory requirements of the business

• PC skills (MS Word, Excel, PowerPoint)

• Very comfortable communicating with clients and senior management

• Previous experience using the ADP Broadridge application -Previously worked with Private wealth or BMO private wealth null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].