Analyst/Sr Analyst, Travel Benefits & Partnerships in Toronto, Ontario

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

The Travel Benefits team is looking for an Analyst/Sr. Analyst, Travel Benefits & Partnership, who will be responsible for Making Membership Matter through supporting the team’s mission to deliver best in class and differentiated travel value to prove the Premium value proposition and attract prospects. You will be responsible for the end-to-end development, management, and marketing of benefits and capabilities within the travel vertical, including daily partner management.

Responsibilities include:

• Innovate and transform travel benefits marketing to create relevancy in the current travel environment, drive awareness and usage among Cardmembers, and deliver competitive differentiation.

• Act as the day-to-day contact for external partners to ensure core elements of the partnership are executed and delivered flawlessly.

• Own the end-to-end management and marketing of travel benefits, ensuring timely and flawless execution.

• Previous experience with budget line management would be an asset.

• Collaborate and align with key internal stakeholders, including Compliance and Legal, Product, and Servicing Teams.

• Proactively identify, evaluate, and plan process enhancements to reduce inefficiencies and drive results.

• Keep a pulse on competitor news and industry trends, especially within the travel industry.

Minimum Qualifications:

• Undergraduate University degree required in Business or Marketing.

• 3-5 years of marketing or project management experience.

• Partner management experience, sponsorships and contract oversight would be an asset.

• Very organized approach to managing workload with ability to multitask, prioritize and meet aggressive timelines.

• Strong project management skills and experience launching large scale projects in co-ordination with other business groups.

• Extremely high attention to detail, with a focus on quality.

• Excellent collaboration skills, as well as the ability to build, foster and maintain relationships with internal and external business partners.

• Must be comfortable in a fast-paced work environment.

• Excellent oral and written communication skills.

• Creative and resourceful, with a proven track record for delivering results.

• Firm understanding of American Express products and associated benefits, particularly in the travel space.

• Culture leader – you help build an inclusive culture where everyone belongs.

• And, of course, passion for travel!

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person’s age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Marketing

Primary Location: Canada-Ontario-Toronto

Schedule Full-time

Req ID: 24021259