Singapore
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Foreign, Commonwealth and Development Office (Operations and Corporate Services)
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Information Technology Services
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Main purpose of job:
The Information Technology Systems Intern (ITSI) is a temporary three-month position between 15th of December 2024 to 15th of February 2025 within the Information Technology Systems Officer (ITSO) team of the British High Commission.
This role will be focused on assisting the Information Technology Systems Officers (ITSOs) with several critical infrastructure projects during the above period. It is a great opportunity to learn about work not just in the FCDO but also the way IT can work in a government environment and engagement with multiple stakeholders (including our 170 staff), including telecommunication companies.
Roles and responsibilities / what will the jobholder be expected to achieve:
- Moving of physical IT equipment (docking station, monitors, etc) across various offices and desks.
- Support Asset management system & recording of IT Equipment.
- Assistance with telephone audits & contract renewal works.
- Backing up on Server Rack cabling & re-cabling works.
- Providing IT Troubleshooting and support for end users.
- Rebuilding of laptops and desktops.
- Office 365 account management for unclassified systems.
- Scheduling assistance to ITSOs for induction of new staff & associated IT hardware
All the above duties will be done in coordination with the ITSOs – guidance and on the job, training will be provided in all cases. A more detailed learning plan will be provided to any successful candidate focusing on skills and information that will be taught through the internship.
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Qualifications related to Information Technology are welcomed but not essential. More important is a demonstrable interest in customer services, being team player, particularly digital storytelling, and a passion to develop skills in this area
The below skills are the minimum required for the work involved.
- Microsoft Office suite – preference on Word, Excel & Microsoft Teams
- Good English language skills
- Good communication skills
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The below skills are optional. They will be taught during the course of the work if the candidate does not have them innately.
- Advanced experience with Microsoft SharePoint & Teams
- Good I.T. troubleshooting skills
- Knowledge of Office 365 licensing & deployment models
- Knowledge of Azure AD / Intune
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Communicating and Influencing, Delivering at Pace, Working Together
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28 November 2024
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Internship
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Full-time, Fixed Term
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37.5
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3 months
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Asia Pacific
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Singapore
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Singapore
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British High Commission
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1
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SGD
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S $ 1,500 per month
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monthly
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5 January 2025
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Benefits:
We offer a competitive package, which includes basic salary of SGD 1,500 per month. The basic salary is non-negotiable.
Learning and development opportunities:
We offer time and financial support for the successful candidate to take advantage of professional learning and development opportunities inside and outside of the organisation.
The BHC has an active Learning & Development Committee which works hard to provide a comprehensive L&D offer. There is a wide range of options available for personal development including training courses, coaching and mentoring, job-shadowing, presentations and learning sets. Staff have access to a wide variety of online resources through the International Academy and Civil Service Learning. Staff are strongly encouraged to take advantage of all available opportunities.
All new hires undertake a workplace induction and there are a number of mandatory e-learning courses that must be completed in order to pass probation.
Working Patterns:
Normal working hours are 37.5 hours per week: 8.00am to 4.30 pm from Monday to Friday with one hour lunch break in between.
Other information:
In addition to the duties which this job normally entails, you may from time to time be required to undertake additional or other duties as necessary to meet the needs of the High Commission, including playing a part in the corporate life of the mission and supporting any crisis response.
No accommodation or relocation expenses are payable in connection with this position. You must have or be able to obtain a local work permit which we will sponsor.
Staff recruited locally by the British High Commission are subject to terms and conditions of service according to local Singapore employment law.
Employment offers are subject to successful clearance of pre-employment checks. Only short-listed applications will be called for personal interviews.
The British High Commission is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation. Our values of Collaboration, Opportunity, Respect and Excellence (CORE) are our guiding principles. We aspire to live our values consistently in order to make the British High Commission a great place to work where staff feel valued, supported and inspired to be their best. To learn more about the Commission, watch Life at the British High Commission Singapore.
Please note that all successful candidates will be expected to serve a minimum of 6 months in their new role before being eligible to apply for further positions within the British High Commission.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
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Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline.”
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time.
Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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