Summer 2025 Mars Petcare Supply Chain Customer Supply Internship – Franklin, TN

Job Description:

Here at Mars, we work together for the world we want tomorrow, for people, pets and our planet. From being a socially responsible business, to investing in our Associates to help them be their best selves – we’re always looking at how we can make tomorrow brighter.

As an Associate, the paths you choose, the relationships you build, and the opportunities you make, are all made by you. You have the freedom and ownership to create your own Mars career journey with tons of support and development along the way. We’re always seeking to transform today’s talent into the leaders of tomorrow – start your journey at Mars today.

Petcare Supply Chain Internship Experience

As a Petcare Supply Chain Intern, you will gain exposure to the following areas:

Information Delivery:

• Uses SQL, Tableau, and other analytics tools to create datasets and visualizations that address Supply Chain needs Identify and implement automation processes to simplify recurring reporting and analytics tasks Recognize areas of improvement within the Information Delivery systems and continuously improve processes to ensure our Customer receives “Best in Class” Customer Service and Metrics. BS/BA degree in Computer Science, Information Systems, Business Analytics, Data Science, Operations Research, Statistics or equivalent business experience Operational knowledge of SQL Experience with Analytical Tools / Applications (Alteryx, Dremio, Azure Data Bricks, etc.) Data Visualization experience such as Tableau or Power BI

Customer Supply Chain:

• Management of all customer sales orders, domestic or Mars Affiliate, from receipt through the delivery to customer warehouse and distribution centers, ensuring high level of customer service. Process owner between customer, sales, and supply organizations to ensure adequate timing and volume requirements are in place to manage the customer’s day to day inventory levels, promotional activity, and new item launches/discontinuations Ownership of load tracking and issue resolution from origin shipping location to customer destination. Responsible for order entry accuracy, including to ensure the right products are ordered, the correct method and location of shipment are applied to the order, and adequate lead time is given to ensure on-time delivery to the customer. Proficient management of customer data in SAP and related systems including Customer Material Information Records, and other databases. BA/BS degree, in Supply Chain, Logistics, Business or related field. Key Functional Competencies & Technical Skills: Proficient with Microsoft Office, including Excel/Analytical skills, Customer Service, Customer Facing, Written and verbal communications, SAP (Preferred).

Logistics:

• Ensure on time delivery for Mars Petcare outbound shipments. Ensure shipments have assigned carriers by following an established routing guide. Utilizing the TMS system to process shipments, assign appointments and assign reason codes. Work with carriers to secure shipment coverage and address issues that come up throughout the life cycle of the shipment. Collaborate with Mars sites and internal teams to ensure on time delivery to customers. Maintain a desk guide to ensure all processes are up to date and accessible by the team.BA/BS degree, in Supply Chain, Transportation Management, Logistics, Business or related field. Key Functional Competencies & Technical Skills: Proficient with Microsoft Office, including Excel and PPT, Analytical skills, Written and verbal communications, SAP/ JDA / Rebus

What are we looking for

• Education & Professional Qualifications: BA/BS degree, preferably in Supply Chain, Logistics, Business or related field. 
• Key Functional Competencies & Technical Skills: Proficient with Microsoft Office, including Excel/Analytical skills, Customer Service, Customer Facing, Written and verbal communications, SAP (Preferred).

Key Responsibilities

• Management of all customer sales orders, domestic or Mars Affiliate, from receipt through the delivery to customer warehouse and distribution centers, ensuring high level of customer service.
• Process owner between customer, sales, and supply organizations to ensure adequate timing and volume requirements are in place to manage the customer’s day to day inventory levels, promotional activity, and new item launches/discontinuations
• Ownership of load tracking and issue resolution from origin shipping location to customer destination.
• Responsible for order entry accuracy, including to ensure the right products are ordered, the correct method and location of shipment are applied to the order, and adequate lead time is given to ensure on-time delivery to the customer.
• Proficient management of customer data in SAP and related systems including Customer Material Information Records, and other databases.

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• The Mars Internship Experience is a 10–12-week summer program providing excellent depth of experience with real world business problems and opportunities.
• Exciting professional and social engagement activities throughout the experience that provide opportunities to network with your intern peers all the way up to senior leaders.
• Ongoing coaching and mentorship to help you succeed and get the most out of your experience.
• A hybrid work model that simultaneously celebrates the benefits of focusing remotely and the connection & co-creation that happens when we work together in person.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• Some of the perks you will receive are an industry competitive salary & benefits packages, fun freebies, and pet-friendly offices.

About Mars:

Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’S®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL® and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. Our Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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