FLSmidth
Job title:
Customer Service Representative
Company
FLSmidth
Job description
Responsibilities:
- Develops customer contacts to build long-term relationships with customers.
- Prepares proposals/quotes to customers based on receipt of Request for quotes (RFQs).
- Collaborates closely with colleagues in sales and specialists in other departments on questions relating to technical issues, products, services, pricing etc. during proposal and order execution.
- Interacts directly with clients to define scope and pricing of service and to resolve order and delivery issues.
- Handles claims, minimizing potential negative impact towards our customer.
- Follows-up on Overdue receivables.
- Ensures compliance with Export control regulations when dealing with embargo countries.
- Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities.
- Establishes effective communications with stakeholders including customers and FLSmidth teams.
- Communicates and influences at a senior level and across the Company.
What you bring
- Bachelor’s degree from four-year college or university.
- 2-4 years of experience
- Able to perform essential duties with limited supervision.
- Strong leadership, organizational and communication skills (written and electronic).
- Possess an understanding of commercial, financial and contract terms.
- Able to read documents such as drawings, safety rules, operating and maintenance instructions, and procedure manuals.
- Flexibility for on-site and online work.
Expected salary
Location
Timmins, ON
Job date
Fri, 29 Nov 2024 23:26:06 GMT
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