Customer Service Representative in Oregon City, Oregon

Description

Robert Half is partnering with a reputable organization who is seeking a Customer Service Representative in Oregon City, OR. This role is crucial to their operations, involving customer interactions and record maintenance. It’s an excellent long-term contract opportunity for those skilled in handling a high volume of calls, have a heart for serving others, and demonstrating empathy in every interaction.

Responsibilities:

• Conduct assessments over the phone, ensuring detail-oriented and empathetic approach throughout the process

• Deliver customer service in a trauma-informed manner, while maintaining efficiency

• Uphold strict confidentiality and maintain boundaries in all interactions

• Work with various partners for coordinated service delivery

• Ensure accurate data entry and proficient database navigation

• Manage account and administrative tasks

• Use Microsoft Office Suites for various tasks

• Operate a multi-line phone system effectively.

Requirements

• Proficiency in Customer Service is mandatory

• Ability to type at a speed of 45 – 60 WPM is required

• Experience in answering Multi-Line Phone System is a prerequisite

• Proficiency in Microsoft Office Suites is essential

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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