Activity Manager Worcester, University of Worcester

Job title:

Activity Manager Worcester, University of Worcester

Company

Move Language Ahead

Job description

Activity ManagerJoin the MLA team as an Activity Manager and embark on an extraordinary summer adventure filled with joy, cultural exchange, and the chance to make a lasting impact on the lives of international students.We are seeking an enthusiastic leader to ensure the successful, safe, and fun delivery of our Summer School programs for Summer 2025. As the Activity Manager, you will be the main point of contact at an MLA Summer School and responsible for the staff of Activity Leaders. You will reside on campus and organise all the activities for our international students attending our cultural immersion programme.Position OverviewFull-time summer employment from mid-June – mid-AugustResponsible for all aspects of the ESL summer camp programming, including off-campus excursions and on-campus entertainmentReports to Centre Director and Operations Manager6 working days per week1 day off per weekFree on-campus Room & BoardRequired SkillsPositive outlookEnthusiasmCreativityDedicated leaderExcellent organization skillsAbility to work long hours in a high-pressure environmentPassion for working with youthCompanyFor almost 50 years, MLA World has been bridging cultures together through education and world travel. We are a company dedicated to encouraging the growth of global citizens through English language learning abroad and safe, culturally immersive youth programming. With travel and education at the forefront of our mission, MLA’s work culture is always exciting and full of change. We are an international team who loves sharing culture, stories of travel, and a passion for working with youth and enlarging their perspectives of the world.Company Mission StatementMLA Move Language Ahead is an industry leader committed to providing premier international study abroad programs that ensure the highest levels of safety, education, and cultural immersion.LOCATIONS

• Worcester, University of Worcester

(Other locations we operate: King’s College, Brunel University, Roehampton University, University of Surrey, University of Reading, University of Wales Trinity Saint David, Moulton College, University of Portsmouth, Heriot-Watt University, Dulwich College, The Duke of York’s Royal Military School)
DATES

• June 19, 2025 – August 15, 2025*

*Contract dates may vary to meet the needs of the programSCHEDULE
As an Activity Manager, you’ll enjoy a dynamic and flexible work schedule designed to meet the exciting demands of our programme. Shifts will vary across mornings, afternoons, evenings, and weekends, providing you with diverse working hours. For example, you may be scheduled for a morning and afternoon shift one day, and an afternoon and evening shift the next.Each staff member is contracted for up to 44 hours per week. At the end of every week, you’ll be required to confirm and sign off on your worked hours to ensure everything is accurately recorded.Required Knowledge, Skills and Experience
The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead’s values and model those values to your team, university staff, attraction vendors and clients.Additional required skills include:Capacity to motivate a team and lead by exampleAbility to establish excellent relationships with our clients, especially the Group Leaders bringing students from abroadAbility to multi-taskExcellent communication (verbal and written)Attention to detailSelf-motivationAptitude to effectively use Microsoft Word and ExcelAbility to be pleasant, polite, and cooperative with fellow employees, vendors, and guestsThe completion of a satisfactory background check, including a child abuse clearanceAdditional preferred qualifications:Associate’s or Bachelor’s DegreePrior work experience as a managerPrior experience overseeing a strict operating budgetFirst Aid certificationLifeguard certificationKey Position Accountabilities
Pre-ProgramAttend all required, paid training/induction meetings prior to the start of a sessionReview itineraries and become knowledgeable with all aspects of the programComplete any required training sessions/courses as directedBecome familiar with the mlaEasy Center Management softwareManagement of the CenterMaintain a clean, organized, and professional Center OfficeOversee the efficient completion of all duties of Activity LeadersEnsure all day-to-day center operations and program components are properly planned and deliveredAttend meetings with Group Leaders to assist the Center DirectorHold regular meetings with Activity Leaders to ensure the program is running smoothly and the needs of employees are being heard and addressedWelfare & SafeguardingConstantly monitor student and staff safety and welfare, addressing any concerns promptly and effectivelyAssist the Center Director and Welfare Manager with communicating to staff and guests site-specific emergency evacuation and preparedness plansMaintain 24-hour on-call emergency assistance for the centerAddress any guest or staff concerns and properly document and report concernsBe aware of any specific safeguarding needs of minors (those under the age of 18)Health & SafetyOversee the MLA Health and Safety Protocol for the centerBe knowledgeable on how to respond and/or escalate on- and off-campus health and safety mattersCompany Quality PerformanceWork with the Center Director to ensure that what has been sold to the guests is being provided by the centerParticipate in a comprehensive Center induction to all new guests within 24-hours of arrivalFollow-up with MLA Activity Staff to verify all guest inquiries are handled promptly and effectivelyProgram Set-UpDirect the Activity Leaders in the preparation of the site to include creation of bulletin boards, signage, itineraries, welcome packets, and activity programsReview, create, and/or confirm all bookings for all excursionsReview, create, and/or confirm all bookings for all transportation needs of the programAdministrative DutiesContinue to review, create, and/or confirm all bookings for all excursions and transportation, including extra excursionsCollaborate with the Center Administrator to ensure all invoices are paid and receipts are properly logged into the accounting softwareCreate and ensure weekly staff schedules are accurate and available within the online employee scheduling softwareMaintain the Center Notice Board providing accurate information and announcements to Group Leaders and studentsParticipate in the review and updating of information within the Master Center Excel file including detailed housing, dining, and facilities usage in support of the Center AdministratorWork with the Center Director to complete the Airport Transfer Check within the mlaEasy software to ensure all airport transfers have been booked and confirmed correctlyAssist in the sending of Center SMS from mlaEasy to Group Leaders and students including but not limited to Parent Arrival, Group Leader Arrival, Parent Departure, and Group Leader Departure notificationsAttend regular staff meetings to maintain good communication and positive moraleParticipate in the end-of-program staff evaluations and program reportLiaisingDevelop a good business relationship with the college/universitySupport the Center Director to ensure grievance and disciplinary procedures are adhered toProvide support for all direct reports and subordinates when necessaryUse company-provided communication channels for all business correspondences including company email and phoneDevelop and maintain open lines of communication with Group LeadersSupport MLA Activity Managers at other centers when requiredOff-Campus ExcursionsManage off campus excursions to ensure they are properly organized and delivered to all guestsAttend one off-campus excursion per week, when able, to check-in with Activity Leaders ensuring that they are providing quality trips in line with MLA expectationsAttend the mini breaks, when able, to monitor guest and staff conduct and to support the program when necessaryPerform regular checks to guarantee all buses and transportation have been scheduled and confirmedOn-Campus ActivitiesMaintain a visible presence at the CenterMake regular visits to the dining hall during mealtimes to interact with the guests and confirm operations are running smoothlyManage all sports and evening activities at the CenterEngage the students and encourage them to sign up for sports and evening activitiesEmcee evening activities (eg. MLA Minute To Win It, MLA’s Got Talent, etc.)Residence Hall SupervisionSupport the Night Guardian, Activity Leaders and security staff in the event any issues arise requiring that more than one person be presentCompensation
The Activity Manager is compensated as a weekly salary commensurate with the successful candidate’s education and experience. Starting salary is from GBP 590 per week (+ Holiday Pay 12.07%). The Activity Manager will also receive complimentary room and full board as part of their compensation package.MLA Reputation and Code of ConductTo actively support MLA in its mission to provide quality learningTo provide courses that will challenge the students (realise their potential) and work together to reach their academic targets and support themTo comply with management requests to follow the guidelines of external organisations such as British Council in a timely and accurate mannerTo be dressed in a presentable professional way and always start on time and if this is not possible to inform your manager as early as possibleDevelop a good rapport with the students and Group Leaders and avoid absences as much as possibleThere is a specific list of what code of conduct we expect from all staff members in our Staff HandbookUK EQUALITY ACT 2010
MLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non-job related criteria.

Expected salary

£590 per week

Location

Worcester – London

Job date

Wed, 08 Jan 2025 23:39:52 GMT

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