Organizational Context

The Asia Pacific Surge Roadmap – Expressing International Solidarity while Strengthening our Red Pillar was launched in July 2024. The roadmap is also aligned with the IFRC Surge Strategic Plan (2024 – 2028). It harmonizes current regional and global tools and is guided by overarching Surge Principles:

1. The Surge mechanism is part of a wider response system. It is accountable, fit for purpose, able to deploy the right people and services to the right place at the right time, as local as possible, as global as necessary.
2. Staff and volunteers have equal access to joining Surge networks. Members of Surge networks have equal access to deployment based on competences and availability. There are equitable opportunities for progression within the Surge mechanism, based on merit.
3. Roles, responsibilities, and procedures are clear, transparent, known, held in common and adhered to.
4. The Surge mechanism contributes to capacity building and support existing disaster preparedness initiatives.
5. Stakeholders commit to working together towards operational excellence where not achieved. The Surge mechanism will monitor quality, learn, and optimise.

As part of IFRC commitment in engaging youth, an internship provides an avenue for to – be – graduates, or recent graduates to gain experience in an international humanitarian organization. The internship is a formative and guided learning process; it is a period of “learning-by-doing”, an opportunity to be directly involved and know the Federation’s Response System at the international/regional level, as well as an opportunity to acquire professional skills in the management of Rapid Response Personnel.

Job Purpose

Project objectives

The intern is expected to have a hands – on learning through on-the-job training alongside the Surge Coordinator in implementation of actions in relation to surge related process. These include actions related to improving the quality of data in the Rapid Response Management System (RRMS); liaising with National Societies on surge personnel and supporting administrative tasks related to surge including supporting preparation for trainings of surge personnel as well as deployments of surge personnel.

The intern will have the following learning objectives:

• Learn and understand the IFRC emergency response system
• Communication and coordination with people from different countries and cultures all over Asia Pacific
• Systemization of data and improved use of data
• Human resource management and understanding human resource needs in operations
• Facilitation and logistical arrangement for training for a diverse group of participants

Job Duties and Responsibilities

1. Rapid Response Management System (RRMS) data cleanup and management

• RRMS data cleaning to ensure up to date information of the database
• Input of data received from National Societies and liaising with National Societies focal points on data collection from each National Societies

Job Duties and Responsibilities (continued)

2. Administrative tasks related to managing of RRMS and trainings of Rapid Response Personnel

• Input data of trainings conducted
• Deployment administrative tasks relating to surge deployments (alerts, deployment order)
• Supporting in preparation for trainings as and when necessary
• Additional related tasks as agreed by intern and line manager

Education

Qualifications

Required

• Relevant university education in Human resources, Pedagogy, Social Sciences, or an equivalent of qualifying experience managing emergency deployments and trainings

Preferred

• Certification, training, or professional qualification in Project Management, Data Management

Experience

Experience

Required

• Experience managing events (trainings, meetings, etc.)
• Experience delivering trainings, including preparation of methodologies, presentations, training curricula or similar

Preferred

• Experience of working for the Red Cross / Red Crescent or other humanitarian organization
• Experience managing databases for human resources
• Experience in facilitating and supporting staff during travels/deployments/trainings

Knowledge, Skills and Languages

Knowledge and Skills

• Strong communication and interpersonal skills, able to negotiate while maintaining effective working relations
• Open to learning and committed to acting on learning and sharing experiences
• Ability to adapt and adjust to change, take extra miles to accomplished work task
• Ability to work well in a multicultural team and in a changing environment
• Self-supporting in computers (Email, Internet, spread sheets, word-processing, etc.)
• Ability to be flexible to work in pressurised working environments e.g., disaster affected area

Languages

• Fluently spoken and written English
• Good command of another IFRC official language (French, Spanish or Arabic)

Competencies, Values and Comments

Competencies (to be filled in by HR)

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Deployment conditions and duration

Office environment. 6 months.

Immediate Supervisor

Surge Coordinator