Online Community Coordinator

We’re looking for a motivated person to join our team and help to expand, activate and connect
the numerous communities hosted by Oppla: the EU Repository of Nature-based Solutions. As a
Community Coordinator you will:

• Co-develop (with other team members) and implement a strategy for Oppla community development.
• Create, maintain and update the Oppla platform content using Drupal content management systems.
• Serve as the first point of contact for Oppla community members, providing support and guidance
  on how to use the platform.
• Moderate and manage user-submitted content.
• Develop relationships with projects and individuals and support them in contributing to the
  Oppla platform.
• Create and manage groups on the Oppla platform and support group managers to manage their
  communities effectively.
• Collaborate with the communications team to create, send and monitor email newsletters and
  social media posts.
• Provide support for workshops and other EU project events that Oppla is leading, including
  technical support for online events and facilitation support at in-person events.
• Monitor and analyse Oppla platform activity and produce internal reports.
• Collate and analyse feedback from Oppla members to inform platform improvements and new
  developments.
• Contribute your own ideas for web platform development and support the testing of new features.
• Represent Oppla, our platform and its community at meetings and events.

The nature of managing multiple communities means that each day often brings a new set of tasks
and challenges, so you’ll need to be someone who is organised, capable managing your own
workload effectively, open to taking on impromptu requests, proactive in exploring new
opportunities and eager to learn and develop new skills.

Background

Countryscape is a multi-disciplinary company, combining the creative skills of a communications
agency with the scientific knowledge of an environmental consultancy.

Countryscape is also a partner in Oppla, an open platform with a mission to connect people
around the world in creating, sharing and safeguarding environmental knowledge. Oppla is the
world’s largest community on nature-based solutions and offers a permanent home for the outputs
of research and innovation projects. Users of the Oppla platform can create their own
communities and share case studies, resources, events and news on climate and nature-related
topics.

Oppla hosts many different communities that are organised into projects and also by topics. Our
communities mostly comprise scientists and academics from the research and innovation sector,
with a focus on the environment. But they also include policymakers, businesses, practitioners
working on practical projects, students, and civil society organisations, including community
groups and interested members of the public.

We are looking for a dedicated Community Coordinator to help our communities grow and to
support them in connecting, collaborating and creating impact. In this role you will be
managing multiple communities hosted on the Oppla platform and working with some Oppla
projects.

The Oppla platform is currently being redeveloped with new features and updates planned
throughout 2025 and beyond. Part of this role will involve communicating new features of the
Oppla platform as they become available, and feeding back suggestions from Oppla users to our
technical team to help guide Oppla’s continuous improvement.

Who we are

We’re a small but growing team united by a passion for making a real difference for our planet. We all take ownership of our work, shaping it to fit our own unique skills, expertise and ways
of working. We value diversity among people and perspectives and have a culture where we listen
carefully and speak openly to one another.

This role is ideal for someone open-minded, eager to learn from others, and ready to approach
challenges with creativity and positivity. While most of us visit our Manchester office once or twice a week, we’re flexible on location
as long as you have the right to work in the UK.

The diversity of our workforce is important to us, and we encourage applications from all
backgrounds and identities. We also encourage applications from candidates who may not meet
every requirement but have relevant skills, experience, and a willingness to learn.

Conditions of service

• Salary: £29,000 – £35,000 based on experience
• Hours of work: The basic working week is 37 hours. Flexible working will be considered.
• Annual leave: Annual leave entitlement is 25 days plus 8 public holidays.
• Location: Based in Manchester with the opportunity to work from home.

Closing date: Monday 31st March 2025 at 12:00 noon

Interview dates: Week starting 14th April