Home Retrofit Consultant

National Energy Action (NEA) has recently secured funding to develop a new pilot project that
aims to help local people reduce their heating bills, create healthier homes, and be ready for
the transition to net zero. Over 2 years, a local energy retrofit hub will be established in 3
different locations, each with 2 members of staff who will help build trust, provide guidance
and support, harness opportunities, and empower local people to achieve and benefit from change. Two local
energy retrofit hubs are already up and running; one in Sheffield and one in Burnley. The key
will be to work at the heart of the community to encourage/ support/enable householders to take
up existing grants for energy efficiency measures but in addition, practical (funded)
assistance will be available to enable retrofit works and to offer additional non- funded
support as necessary. As well as the important benefits to participating households, this
demonstration project will provide valuable insight into the attitudes of low-income
householders towards energy efficiency improvements, highlighting challenges and barriers to
retrofitting energy efficiency measures into the homes of those who need it most. NEA intends
to utilise the knowledge gained (positives and negatives) to inform and influence those who
make the decisions and design key national energy efficiency campaigns.

The Home Retrofit Consultant will be one of two new staff based in, and working to establish, a
new local energy retrofit hub in Oldham (exact location TBC). We are also recruiting for a
Retrofit Catalyst in the same location (job ref R93). The Home Retrofit Consultant will assist
householders to apply for energy efficiency retrofit measures and support them through the
installation process providing impeccable customer service.

As someone with proven practical technical experience, they will be responsible for monitoring
the quality and standards of energy efficiency retrofit measures installed in our clients’
homes and, on behalf of the client, will manage third party installers working on the property.
In addition, it is expected that the Home Retrofit Consultant will directly install some
smaller interventions/ measures which are yet to be confirmed.

Working closely with the Retrofit Catalyst, they will also co-ordinate or deliver advice and
events in the community to householders and/or others to raise awareness of retrofit practice
and technologies as well as to inform and de- mystify.

NEA’s Home Retrofit Consultant role sits in the Directorate of Homes and will report to the
Community Retrofit Project Manager.

The Home Retrofit Consultant will have proven technical experience working in energy retrofit
or similar relevant sector. They will have a good understanding of community development and
regeneration or housing sectors. They will also be an excellent communicator with experience
and understanding of how to effectively address the energy needs of low income, vulnerable or
disadvantaged householders – with the desire to make a positive difference to people’s lives.

A standard DBS Check will be required for this role.