CEC Officer – Correspondence – Credit Cards-Customer Experience Center-Customer Service

Kotak

  • Graduate
  • Minimum 1 to 2 years of experience in customer service role on email support or calls.
  • Excellent communication skills – Verbal & Written
  • Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays
  • Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift
  • Good listening skills and strong communication abilities.
  • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
  • Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
  • Banking Background preferred

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