Human Resources Support Center (HRSC) Call Center Technician

The Exchange

Career Area

Human Resources

Job Description

Responds as initial point of contact to customer inquiries in the Human Resources Support Center. Drives customer experience by improving efficiencies resulting in a tailored customer experience.

Number of Positions Remaining

1

Vacancy Number

H-005915-2025

Additional Qualifications/Requirements

NO PCS ENTITLEMENTS

Job Title

Human Resources Support Center (HRSC) Call Center Technician

Employment Category

Regular Full Time

Job Grade

3

Job Tier

1

Job Qualifications

One year experience in Human Resources, prior call center experience preferred.OrBachelor’s degree.

Degree (one of):

BACHELORS DEGREE – Preferred

Major/Minor (one of):

BUSINESS ADMINISTRATION – Preferred

HUMAN RESOURCE MANAGEMENT – Preferred

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Supervisor

No

Facility Name

HQ HR SUPPORT CNT

Salary Minimum

$20.40

Salary Maximum

$34.12

Exchange Location

United States – Texas – AAFES Headquarters (Dallas)

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