Assistant Engagement Officer (Steart: Connecting Coastal Communities)

About The Role

This role provides an exciting opportunity to work as part of the team at WWT Steart Marshes,
one of the largest wetland creation schemes in the UK. Overseeing the management of a 2-year NHLF
project; Connecting Coastal Communities. A predominantly engagement and learning based
project across both the Steart Marshes and Bridgwater Bay which form a key part of Somerset
Wetlands National Nature Reserve.

A chance to test and trial new approaches to communication and
learning about wetlands, forming the stepping stones for future engagement and learning programmes
on site and across other coastal wetlands. Helping WWT realise their mission as the charity for
wetlands and wildlife by inspiring connection with these wondrous habitats. Getting more people to
value, act and benefit from wetlands.

Responsibilities of the post will be assisting the Engagement
& Learning Manager with:

• Developing the engagement activities across both Steart Marshes and Bridgwater Bay
  reserves.
• Managing, supporting and inspiring our current team of highly motivated volunteers ensuring
  that they have a positive volunteering experience.
• Working with key stakeholders and national WWT staff to develop and build partnerships to
  pilot innovative ways to demonstrate the value of working wetlands to all visitors.
• Undertaking local community engagement through WWT’s work to inform people about wetland
  benefits and opportunities for local action.
• Developing, resourcing and coordinating a focussed programme of engagement activities that
  enhances the visitor experience and maintains the high profile of the reserve.
• Researching, evaluating and documenting the benefits, challenges and opportunities
  associated with the engagement initiatives and partnerships. Learning lessons and implementing
  improvements as appropriate.
• Working with WWT’s Experience, Engagement and Learning team with the design, placement and
  renewal of on-site interpretation.
• Monitoring visitor profile, usage and participation, using data loggers, surveys and manual
  counts to provide accurate data.
• Working with WWT’s Digital and Media team to communicate key messages to the wider public.

This is a part-time, fixed-term contract until 31st March 2027, working 22.5 hours per week.

About You

It is essential the successful candidate will have:

• experience in communicating with a wide range of audiences, and different methodologies
  for engagement, consultation and evaluation.
• a willingness to play an active part in a small team and achieving outcomes by working with
  volunteers is key to this role.
• experience of programme planning, managing groups and running public events and activities.
• a strong creative ability to help create, develop and deliver innovative engagement
  programmes for a range of audiences.
• an interest and passion for involving people in wetland nature conservation would be a big
  bonus.

We need someone with the ability to determine priorities, set tasks and have good time
management skills, with a proven ability of budget and resource management.

There is scope for hybrid working with 2 out of 3 days based in the office on site. A driving
licence is essential for this role as it will involve regular travel to the site itself and
occasionally to other sites and locations as necessary.

The Connecting Coastal Communities
project is made possible with The National Heritage Lottery Fund. Thanks to National Lottery
players, we have been able to further WWT’s commitment to create inspiring, accessible experiences
for people that nurture a deeper connection and understanding of wetlands.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call
wetlands. There’s never been a more important moment for our work, and we’ve got some
phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research
further afield, our team are second to none. And there’s nothing we love more than watching
them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the
only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes
  bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on
merit.

Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410