15-Oct-2024
Career Area
Retail Operations
Job Code
5100PB1-03 Customer Experience Associate
Job Description
As a Customer Experience Associate at the Express, you will assist customers in finding what they are looking for and ensure the Express is stocked with the products customers want. You’ll know which products will meet customer’s needs and stay up to date on trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange. You will prioritize customer needs over tasks and grow sales by maintaining merchandise, signs and labels on the sales floor.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So, what can you expect as a Customer Experience Associate – Express at the Exchange?
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Additional Qualifications/Requirements:
Number of Positions Remaining
1
Vacancy Number
H-011254-2024
Additional Qualifications/Requirements
THIS IS A REGULAR PART TIME POSITION – WEEKLY HOURS RANGE FROM 20 – 34 HOURS
ROTATING SCHEDULE IS SUBJECT TO CHANGE DUE TO OPERATIONAL NEEDS. MUST BE AVAILABLE TO WORK WEEKENDS.
Requested Availability for the Pay PeriodSaturday
PP Start DateSundayMondayTuesdayWednesdayThursdayFriday1330-21001330-21001600-22001600-22001600-22001600-22001600-2200SaturdaySundayMondayTuesdayWednesdayThursdayFriday PP End Date1330-21001330-21001600-22001600-22001600-22001600-22001600-2200
Job Title
$15/hr Express Customer Experience Associate
Employment Category
Regular Part Time
Grade
1
Job Tier
0
Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Supervisor
No
Facility Name
LUKE SHOP/CLASS 6/GAS
Salary Minimum
$15.00
Salary Maximum
$19.67
Exchange Location
United States – Arizona – Luke AFB
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.
Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.
Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.
Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (globalvacancies.org) you saw this posting.
Job title: Marine Geoscientist Company UK Research and Innovation Job description MARINE GEOSCIENTISTGrade: UKRI Pay…
StatusPoste temporaire à temps plein (35 heures/semaine).Lieu de travailFlexible (Canada)Date de débutDès que possibleDurée de…
Job title: Dental secretary Company Randstad Job description We're looking for a passionate and dynamic…
Job title: Research Fellow in Molecular Microbiology and Genomics Company Job description Offer DescriptionThe University…
Job title: Dietitian - Nutrition & Food Services Company IWK Health Centre Job description .…
Job title: Senior Lecturer in Aircraft Structural Design Company Cranfield University Job description Hours of…