2324013-R2 – Infrastructure Support Technician

Glyndwr University

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Infrastructure & Technical Help
Location:  Wrexham

£24,533 to £27,181
every year
Closing Date:  Sunday 03 December 2023
Reference:  2324013-R2

The Infrastructure and Cyber Safety (ICS) Workforce, are in search of an skilled Infrastructure Help Technician with a robust technical focus and glorious working data of IT & AV {hardware}.

As a part of the Data Providers Directorate, the ICS Workforce are chargeable for the availability of all IT Infrastructure, Cyber Safety & Enterprise Options which incorporates all IT {hardware}, collaboration instruments corresponding to M365, Identification & Authentication, and Signal-On options.

Reporting to the Senior Technical Officer, you can be chargeable for offering responsive and efficient 2nd line technical help to workers, college students, and guests in particular person and remotely. You’ll work carefully with colleagues from throughout the Data Providers division to resolve technical points and ship an environment friendly technical help service to a various vary of customers. Earlier expertise of working in an identical IT technical help function is extremely fascinating.

Since touring to different websites in North Wales is a requirement of this function, the flexibility to recurrently and typically at brief discover journey to all Wrexham College campuses is crucial.

If in case you have well-developed technical, interpersonal and crew working abilities, and an enthusiastic and constructive angle, with a robust consideration to element, this might be the function for you. The power to speak in Welsh is fascinating, nevertheless, not important.

The choice course of will embody utility sifting towards a set of standards and interview.

Earlier candidates needn’t apply.

Wrexham College is an equal alternatives employer and positively encourages purposes from suitably certified and eligible candidates and can guarantee candidates won’t be discriminated towards resulting from their protected traits underneath the Equality Act 2010. The College will make all efforts to fulfill your entry necessities, please contact our Human Assets Workforce as quickly as doable to debate any changes you might want.  

We welcome purposes in Welsh and English. Any purposes submitted in Welsh won’t be handled much less favourably than purposes submitted in English.

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