Account Manager at EverCommerce

Account Manager

Location: United States

R-103994

Full Time

Job Description:

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are looking for a Digital Account Manager to focus on our Socius brand. Socius is a rapidly growing performance marketing, lead generation, and digital media solutions company that delivers measurable ROI for its clients across multiple verticals. Our team specializes in connecting customers to service providers through multiple acquisition channels of acquisition and lead distribution. We have vast digital marketing experience, we develop and deploy innovative media strategies, and have robust expertise in marketing to clients of all sizes.

As a Digital Account Manager, you’ll be responsible for developing long-term relationships with your portfolio of assigned clients, connecting with key business executives and stakeholders. You will use prior Search Engine Optimization, Paid Media, and Internet Marketing experience to review account performance, guide client strategies, and discuss additional products on a monthly cadence. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:

• Work directly with existing clients to help build a long-term relationship and understand business goals
• Build Digital Marketing (SEO, PPC, social, etc.) strategies that provide tangible results for clients with internal teams
• Prepare and analyze monthly client reports including presenting data to show success of campaign performance & KPI metrics
• Run client update meetings where you share analytical data, provide campaign feedback, and work on client changes
• Work with other Socius team members to affect client changes and effectively communicate desired client goals

Skills and Experience needed for success in this role:

• Excellent written and verbal skills
• Proven ability to effectively communicate with clients and business owners
• 2-3 years of previous Digital Marketing (SEO, PPC, Social, or Account Management etc.) or agency experience
• Proven track record of client growth and success
• Ability to manage multiple accounts and brands
• Previous Google Analytics, GSC, Ad platform experience including client reports, analysis and data driven opportunity identification
• Strong attention to detail
• Ability work efficiently and independently
• Ability to multi-task, prioritize, and organize
• Willingness and ability to learn and adapt

Where:

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• Continued investment in your professional development through Udemy
• 401k or RRSP with company match
• Annual wellness stipend
• Flexible and generous paid time off
• Employee Stock Purchase Program

Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $65,000 – 70,000 USD Per Year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!