Account Manager – [email protected], REMOTE

Capella University

The [email protected] Account Manager serves as a vital member of the Activation Team and is responsible for executing the strategic outreach vision of the team, Enterprise Partnerships and SEI. This role directly supports the client, specifically the client Relationship Manager, within assigned territory. This includes supporting the client goal of developing the [email protected] network, growing the list of participating locations, coordinating outreach events for prospective and participating [email protected] locations, affiliated schools, client field offices, and generally supporting new and existing relationships.

Essential Duties & Responsibilities:

  • Directly support the client Relationship Managers, from a client management perspective, within shared territory.

  • Coordinate and execute all outreach events, in partnership with client Relationship Manager, including trade shows conferences, client field offices sessions, prospect locations, affiliated school sessions, and other presentations as assigned.

  • Coordinate and execute prospective location communications, in support of the client Relationship Manager, including email campaigns, print and electronic marketing collateral, social media, and other campaigns as assigned.

  • Generate and refer [email protected] leads to partner client Relationship Manager.

  • Provide support to client Relationship Managers in their pursuit to convert locations from prospect to executed contract within assigned territory.

  • Identify and pursue new or expanded opportunities with participating locations to increase utilization of the [email protected] program.

  • Identify and pursue new or expanded opportunities with participating locations to expose them to additional SEI programs and services.

  • Develop and manage a network of contacts and referral sources.

  • Assess client needs and provide feedback to the leadership team.

  • Collaborate with the larger Activation Team to ensure strategic alignment and adoption of best practices.

  • Other responsibilities as assigned.

Job Skills:

  • A proven ability to close.

  • Strong listening and presentation skills.

  • Must have exceptional presentation skills, and the ability to quickly alter outreach approach based on client response.

  • You are self-motivated and can motivate others.

Work Experience:

  • Four to six years’ experience with demonstrated success in account management, business development, corporate outreach and lead generation; preferably in the education industry.


  • Bachelor’s degree from an accredited institution required.


  • Must be able to travel up to 50% of time.

  • Must be able to lift 25 lbs.

  • Typical office setting.

  • Mobility within the office including movement from floor to floor.

  • Travel via plane, car, and metro may be required to perform this job.

  • Must be able to work more than 40 hours per week when business needs warrant.

  • Access information using a computer.

  • Effectively communicate, both up and down the management chain.

  • Effectively cope with stressful situations.

  • Strong mental acuity.

  • Regular, dependable attendance and punctuality are essential functions of this job. 

  • Other essential functions and marginal job functions are subject to modification.


If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected]

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