Account Manager, SMB – Remote


About Highspot

Highspot is pioneering the class that’s basically altering the best way corporations improve gross sales productiveness. On a mission to rework the best way thousands and thousands of individuals work with gross sales enablement, Highspot is dedicated to constructing breakthrough software program with a spark of magic. We imagine an incredible place to work is about greater than the work – it’s about what the corporate stands for, and the way it authentically represents its values in the true world. To this finish, we’ve got put intentional give attention to creating equitable workspaces for every of our staff. Our aim is to create a tradition the place everybody feels a deep sense of belonging and is empowered to be an agent of change, with the power to rework themselves, their office, and their world.

Concerning the Position

We’re searching for an skilled Account Supervisor to affix our Put up-Gross sales workforce. The AM will domesticate and handle buyer relationships, specializing in progress and retention. The AM might be answerable for all cross-sells, up-sells, and renewals inside their guide of enterprise. The AM can have the chance to overachieve and earn uncapped commissions with accelerators primarily based on efficiency. The AM should meet or exceed gross sales targets (each renewal and enlargement), handle offers and relationships, forecast precisely, and ship executive-level partnership evaluations to ship an excellent Highspot expertise anchored in enterprise worth. The AM has expertise with Gross sales, Advertising and marketing, and Enablement professionals, possesses a excessive diploma of enterprise acumen, and might determine and translate enterprise worth again to the client. As a key member of our gross sales workforce, the AM should thrive in an setting that’s extremely collaborative and performance-driven..

What You may Do

  • Work as a trusted advisor to your clients and guarantee they absolutely notice the enterprise worth that the Highspot platform supplies to their enterprise
  • Perceive and doc your buyer’s enterprise goals and work with the client to carry all events accountable for progress in the direction of these goals
  • Lead a number of buyer gross sales cycles and shut successfully – candidate is a hunter inside our buyer base
  • Develop robust relationships with key decision-makers, influencers, and companions
  • Perceive and doc company price range, decision-making timeframe, and buyer strategic progress initiatives and navigate to key decision-makers
  • Work intently with the Companies workforce to make sure the very best degree of buyer satisfaction and adoption
  • Meet usually along with your clients to supply worth at each touchpoint all through the lifetime of the client
  • Handle the client renewal course of and work towards increasing Highspot’s product providing all through your buyer organizations
  • Hold abreast of aggressive information and merchandise
  • Create and drive cross-sell and up-sell throughout assigned accounts
  • Meet and exceed all quarterly and annual income targets
  • Execute on gross sales self-discipline, Salesforce hygiene, and forecast accuracy
  • Rapidly study new software program product(s) and clearly talk Highspot’s worth proposition
  • Be a conscientious workforce member that actively contributes to our optimistic work setting, which is anchored in our Guiding Rules and Range, Fairness, Inclusion, and Belonging.

Your Background

  • 1-3 years of expertise main SMB or Industrial/Mid-Market clients (Full gross sales cycle and/or Progress quota-carrying Account Administration expertise)
  • Confirmed observe report of efficiently reaching income and renewal targets
  • Demonstrated potential to efficiently prospect into an put in buyer base and efficiently determine and solidify enterprise and product worth
  • Skill to handle a big group of consumers throughout a number of industries
  • Skill to obviously articulate enterprise worth, influence, and ROI
  • Skill to strategically plan with clients, mapping complicated enterprise goals to product use circumstances
  • Skill to show a way of urgency, orchestrating buyer priorities successfully
  • Profitable expertise prospecting into senior leaders or C-Suite
  • Skill to successfully handle buyer alternatives and dangers
  • Expertise efficiently driving profitable renewal, cross-sells, up-sells, and contractual agreements
  • A need to enhance your group and people round you
  • Robust govt presence
  • Robust enterprise acumen
  • Skill to work independently in addition to a part of a workforce in a fast-paced, quickly evolving setting
  • Salesforce, Highspot, Tableau, Clari expertise most well-liked
  • Arizona – Distant
  • Arkansas – Distant
  • California – Distant
  • Connecticut – Distant
  • Florida – Distant
  • Georgia – Distant
  • Idaho – Distant
  • Illinois – Distant
  • Maryland – Distant
  • Massachusetts – Distant
  • Michigan – Distant
  • Minnesota – Distant
  • Missouri – Distant
  • Montana – Distant
  • Nevada – Distant
  • New Hampshire – Distant
  • New Jersey – Distant
  • New York – Distant
  • North Carolina – Distant
  • Ohio – Distant
  • Oregon – Distant
  • Pennsylvania – Distant
  • Tennessee – Distant
  • Texas – Distant
  • Utah – Distant
  • Virginia – Distant
  • Washington – Distant
  • Washington – Seattle
  • Washington, D.C. – Distant
  • Wisconsin – Distant

Base wage vary: $70,200 – $81,000. On Goal Earnings (OTE) vary: $117,000 – $135,000, 60.00% base/40.00% variable goal OTE cut up. Workers are eligible to obtain inventory choices and might also obtain different types of compensation.

The above represents complete anticipated compensation for this function. Precise compensation will rely on numerous job-related elements, together with, however not restricted to, location, expertise, and job {qualifications}.

Highspot additionally affords the next worker advantages for this place:

  • Complete medical, dental, imaginative and prescient, incapacity, and life advantages
  • Well being Financial savings Account (HSA) with employer contribution
  • 401(okay) Matching with speedy vesting on employer match
  • Versatile PTO
  • 8 paid holidays and 5 paid days for Annual Vacation Week
  • Quarterly Recharge Fridays (paid days off for psychological well being recharge)
  • 18 weeks paid parental depart
  • Skilled growth alternatives via LinkedIn Studying
  • Discounted ClassPass membership
  • Entry to Coaches and Therapists via Fashionable Well being
  • 2 volunteer days per yr
  • Commuting advantages


Equal Alternative Assertion

We’re an equal alternative employer and worth range at our firm. We don’t discriminate on the idea of age, ancestry, citizenship, shade, ethnicity, household or medical care depart, gender id or expression, genetic info, marital standing, medical situation, nationwide origin, bodily or invisible incapacity standing, political affiliation, veteran standing, race, faith, or sexual orientation.

Did you learn the necessities as a guidelines and never tick each field? Do not rule your self out! If this function resonates with you, hit the ‘apply’ button.

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