Administrative Associate II in McDowell County, North Carolina

Administrative Associate II

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Administrative Associate II

Salary

$27,373.00 – $47,903.00 Annually

Location

McDowell County, NC

Job Type

Permanent Full-Time

Job Number

24-14316

Department

Dept of Transportation

Division

State Hwy Administrator – Div of Hwys

Opening Date

11/18/2024

Closing Date

11/22/2024 11:59 PM Eastern

Job Class Title

Administrative Associate II

Position Number

60026409

Section

Division 13, Bridge

Salary Grade

NC02

• Description

• Benefits

• Questions

Description of Work

This position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities.

This position is assigned to the McDowell Bridge Maintenance Unit but must be able to function from any unit within Division 13. The employee will assist in the following: processing requisitions and purchase orders; handling inventory and rental equipment; entering payroll; personnel and insurance; filing; answering the phone; processing incoming and outgoing mail; typing correspondence utilizing Microsoft Office (Word, Excel, etc.) and other duties as assigned.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following:

• Customer service experience, including resolving customer issues.

• Experience with Microsoft Office using programs such as Access, Word and Excel.

• Experience completing and/or maintaining records and reports.

• Experience interpreting and/or explaining policies, procedures, and laws.

• Experience in record keeping.

Additional Requirements: Must be detail oriented, self-motivated and able to multi-task. Must have experience answering multi-line phone, working independently, and maintaining and organizing records. Must have ability to communicate and respond to all inquiries and instructions in a timely manner. Must have ability to use proper grammar, vocabulary, spelling, and office terminology to compose and proofread all correspondence. Must have general knowledge of office accounting and record keeping procedures, mathematics, and their application in the work environment. Must have the ability to work with people with courtesy and tact in performing public and interoffice contact duties. Must be capable of working with minimum supervision. Must be available to work after hours during an emergency such as hurricanes, tropical storms, snow/ice, etc. *Applicants with SAP R/3, CARS, and TIMS experience will be given preference. *

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

Supplemental and Contact Information

For additional information, please contact Susan Chappell at (828) 250-3000.Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven’t completed the application requirements, please return to your application to finish it before submitting your application.)

• Yes

• No

  02

  Which of the following best describes your level of experience in customer service resolving customer issues?

• None

• Less Than 1 Year

• 1 – 2 Years

• 2 – 3 Years

• 3 or More Years

  03

  Describe how you have experience in customer service, resolving customer issues.

  04

  Which of the following best describes your level of experience with Microsoft Office using programs such as Access, Word and Excel?

• None

• Less Than 1 Year

• 1 – 2 Years

• 2 – 3 Years

• 3 or More Years

  05

  Describe how you have experience with Microsoft Office using programs such as Access, Word and Excel.

  06

  Which of the following best describes your level of experience completing and/or maintaining records and reports?

• None

• Less than 1 Year

• 1 – 2 Years

• 2 – 3 Years

• 3 or More Years

  07

  Explain how you gained your level of experience completing and/or maintaining records and reports.

  08

  Which of the following best describes your level of experience interpreting and/or explaining policies, procedures, and laws?

• None

• Less than 1 Year

• 1 – 2 Years

• 2 – 3 Years

• 3 or More Years

  09

  Explain how you have experience interpreting and/or explaining policies, procedures, and laws.

  10

  Which of the following best describes your level of experience in record keeping?

• None

• Less than 1 Year

• 1 – 2 Years

• 2 – 3 Years

• 3 or More Years

  11

  Explain how you have experience in record keeping.

  Required Question

Agency

State of North Carolina

Address

333 Fayetteville StRaleigh, North Carolina, 27603

Website

http://www.oshr.nc.gov/jobs/index.html

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