Agent, Customer Service & Claims – Distribution Center
Rona
At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.So, if you’re looking to do what you love, we could be a perfect match.Our expectations:Reporting to the Quality Assurance Supervisor, the Customer Service & Claims Agent will be responsible of providing support to Distribution Centers operations and stores. He/She provides support for store/vendor and dealer claims, compliance management and the financial PO (Puchase Order) process. He/She will provide the best customer service experience to the stores in his/her area and will resolve any types of claims (cancellations, add-ons, return process from stores to distribution center, transport/order issues, product shortage/overage, etc).Shift: Monday to Friday 8 am to 4:30 pmLocation: Boucherville Distribution CenterThe role:
The qualifications we are looking for:
By joining the RONA family, you’ll enjoy many benefits, such as:
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Boucherville, QC
Wed, 14 Aug 2024 03:21:29 GMT
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