Analytics Manager, Operations

  • Full Time
  • London
  • Posted 3 weeks ago

Bumble

Job title:

Analytics Supervisor, Operations

Firm

Bumble

Job description

Inclusion at Bumble Inc.Bumble Inc. is an equal alternative employer and we strongly encourage individuals of color, lesbian, homosexual, bisexual, transgender, queer and non-binary individuals, veterans, mother and father, individuals with disabilities, and neurodivergent individuals to use. We’re completely satisfied to make any cheap changes that may allow you to really feel extra assured all through the method, please do not hesitate to tell us how we can assist.In your utility, please be happy to notice which pronouns you employ (For instance: she/her, he/him, they/them, and so forth).The operations analytics workforce is liable for all buyer metrics associated to operational effectivity, price, and longevity. This position will take care of a number of operations analysts to offer members assist and belief and security with the analytical, information science, and analytics engineering capabilities required to scale reporting, forecasting, and insights round member retention, workforce administration, and operational effectivity.It is a distinctive alternative for a longtime analytics chief who enjoys the quick paced surroundings of a rising firm, has expertise in operational analytics and has a ardour to steer groups serving to the Bumble Inc. mission to foster sort connections.You’d ideally have a background in analytics at both a relationship, social, gaming or different related tech firm, with confirmed expertise of driving industrial influence by means of making use of analytics to important enterprise issues.You perceive the high-level enterprise mannequin of the corporate and its major drivers to construct methods and groups that reply to ever altering enterprise wants. You’ll assist senior management navigate ambiguity and form analytical roadmaps, tasks and insights briefs.You convey expertise of working with multi-disciplined analytics groups and sophisticated information sources. You’ll be fluent in a variety of analytical strategies from information modelling, self-serve analytics, to information science and forecasting as utilized to workforce administration, abuse moderation, and regulatory reporting, and can have a deep understanding of operations and moderation. You employ these expertise to empower your groups and stakeholders to generate insights from our huge datasets. nKEY ACCOUNTABILITIES

  • Possession of core enterprise insights round price to serve, common dealing with time, and different operational efficiencies.
  • Possession of regulatory reporting round compliance to DSA and different regulatory wants.
  • Confirmed monitor document in designing reporting suites related to operational stakeholders utilizing a number of area areas throughout price, operations, and enterprise metrics.
  • You’ll perceive how you can apply and scale key automation alternatives and apply machine studying and superior analytics ideas to assist minimise handbook workarounds.
  • You will have expertise with scaling operational analytics and value ideas throughout a decentralised organisation.
  • You’ll companion with finance, FPA, and enterprise domains to drive a centralised view of price to service and value to reasonable.
  • You’ll be the hyperlink between the broader enterprise and the operational arm, bringing to mild how income or buyer driving initiatives influence the member assist and belief and security area and vice versa.
  • You’ll set the requirements for analytical processes with guardrails for governance throughout key operational well being metrics.
  • You’ll scale forecasting, segmentation, and superior analytics capabilities throughout the core levers of operations and enter into experimentation, belief and security machine studying tooling and information merchandise, and another automation initiatives.

REQUIRED EXPERIENCE & SKILLS

  • Choice for a graduate diploma in Arithmetic, Engineering, Data Sciences, Economics, Finance, or STEM. PhD and Masters welcome.
  • Choice for expertise working in related relationship/social/gaming tech product industries or else monetary companies/high-data-volume industries.
  • You should have had ample expertise managing a distributed workforce of analysts and information scientists throughout moderation and member operations domains.
  • You should have managed stakeholders throughout quite a lot of enterprise domains, driving consistency and influence within the analytical roadmap.
  • You should have deep expertise of the operations area throughout a number of channels, instruments, and perceive the tooling/vendor panorama and alternatives for automation or introduction of genAi.
  • You should have had expertise main cross-functional groups of analysts with differing analytical capabilities, from extra tactical evaluation, analytics engineering, to information science and machine studying.
  • You will have expertise working with complicated information infrastructures and have expertise partnering and guiding the work of information engineering to assist facilitate ingestion, warehousing, and optimisation of databases.
  • 5+ years expertise in main analytics groups, working in a quick paced surroundings.
  • Expertise offering thought management to enterprise leaders: figuring out points and alternatives, translating enterprise issues into analytical diagnoses and delivering insights that reply essentially the most urgent questions. You should have partnered or introduced at key publicly going through boards equivalent to investor relations.

ABOUT YOU

  • Sturdy believer in Bumble Inc.’s model imaginative and prescient and values
  • Participating, inspiring and clear communicator. A confirmed monitor document of socialising and embedding analytical findings to drive enterprise outcomes, as much as exec degree.
  • Deep industrial and operational understanding, and a confirmed potential of making influence by means of the facility of buyer led insights.
  • Expertise in guiding the planning and prioritisation efforts of your groups in a busy and fast-paced surroundings.
  • Consolation in working in ambiguous and sophisticated downside areas, and serving to groups you’re employed with to outline the questions that assist assist the enterprise, and confidence in pushing again and saying no the place wanted.
  • A love of collaborating with colleagues and stakeholders to reach at rounded and balanced views in your work, a powerful need to study from others
  • Commercially minded, with a eager sense of the place insights can gasoline progress.
  • Expertise with python/SQL, visualisation tooling equivalent to Looker/Tableau, and machine studying/information science tooling equivalent to Streamlit/Rely/Kubeflow.
  • Sturdy expertise with bringing operational metrics to the enterprise.
  • Sturdy governance and information high quality mindset.
  • Understands and may display machine studying and superior analytical income influence in an organisation.

nAbout UsBumble Inc. is the dad or mum firm of Bumble, Badoo, Fruitz and Official. The Bumble platform permits individuals to construct wholesome and equitable relationships, by means of sort connections. Based by CEO Whitney Wolfe Herd in 2014, Bumble was one of many first relationship apps constructed with ladies on the heart and connects individuals throughout relationship (Bumble Date), friendship (Bumble BFF) {and professional} networking (Bumble Bizz). Badoo, which was based in 2006, is without doubt one of the pioneers of net and cellular relationship merchandise. Fruitz, based in 2017, encourages open and trustworthy communication of relationship intentions by means of playful fruit metaphors. Official is an app for {couples} that promotes open and trustworthy communication between companions and was based in 2020.

Anticipated wage

Location

London

Job date

Sat, 30 Mar 2024 08:19:11 GMT

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