Area Greenspace Manager

Help us bring nature to the built environment.

We are seeking to further strengthen our estate management offer, delivering our ambition to be the managing agent of choice for greenspace and habitat management on residential estates. Our managed portfolio consists of over 650 sites ranging from small residential estates to large garden villages, country parks and urban extensions, many with existing ecological features such as woodland, ponds and waterways.

The Area Greenspace Manager is an exciting new role requiring a flexible candidate with excellent greenspace, commercial and people management skills to work with us as we develop our sector leading team. You will build and lead a small team of Greenspace Managers across your area of operation, supporting them to ensure that all sites within your area are managed to a high standard and all compliance duties are met.

You will carry out pre-handover site audit reports at newly constructed sites, prepare site maintenance specifications, scrutinise proposals including on-site Biodiversity Net Gain (BNG) plans and assist our Business Development Team with tenders. You will oversee collection of data required to satisfy Biodiversity Net Gain requirements and other corporate reporting including KPIs and customer satisfaction surveys. Working with your team you will help to prepare budgets for each site which suitably cover all planned and reactive works.

Our central teams will support with all aspects of property management including budget preparation, customer contact and legal enquiries. We have two roles available, one covering the Southwest of England and South Wales, and one covering the Southeast of England. This is a home-based remote working role predominantly covering one geographic area requiring regular travel across your area as required visiting sites and team members, with occasional visits to FPS offices, training sessions, events and other areas of the country when required. Our Head Office is in Salisbury, with subsidiary offices around the country.

Introducing the Fexco Property Services Group

The Group currently consists of 7 property management brands that collectively manage over 100,000 properties across England & Wales, supported by in-house teams that manage Admin & Finance, HR, H&S, Marketing & Communications and Legal & Compliance. You’ll be joining a well-established and growing group. More information can be found here: www.fexcopropertyservices.co.uk

Some responsibilities and goals you’ll own:

• Work with the AD of Greenspace to develop processes and embed systems ensuring high quality delivery and monitoring of estate works
• Build and manage a team of skilled Greenspace Managers to deliver services across your area, ensuring sector leading performance and compliance with inspection, record keeping and reporting tasks.
• Ensure that block walkthroughs are carried out by your team in a timely manner and that records of these visits are correctly recorded
• Have oversight of all landscape and estate maintenance contracts within your area
• Develop skills and training programmes for yourself and your team
• Visit new developments at least once in the quarter before handover, carrying out detailed audits of planting, BNG habitats, ecology features, Sustainable Drainage (SuDS) systems and other estate features.
• Engage with key internal and external stakeholders in the handover and mobilisation process to assist with smooth and timely handovers into management
• Translate information from Landscape and Ecology Management Plans (LEMPs), Habitat Management and Monitoring Plans (HMMPs) and SuDS plans into detailed contractor and monitoring specifications
• Assist with tendering for services and appointing contractors. Work closely with internal teams to ensure that all contractual requirements and compliance needs are met.
• Carry out Quality Control audits of managed sites, ensuring that all requirements are being met
• Manage formal complaints in compliance with set timescales
• Support at presentations and contribute to bid proposals
• Support our communities team with planning and delivery of events
• Provide advice to colleagues within the wider business
• Assist with BNG reporting and activity
• Assist with inbound communications and enquiries
• Assist with production of reports and KPI information for internal teams and external clients

Must have skills:

• Passionate about greenspace and biodiversity
• Excellent underpinning knowledge of greenspace and habitat management at scale through study and experience
• A keen eye for detail and good plant identification skills
• Ability to interpret complex drawings, management plans and datasets
• Experience of leading a team and monitoring high quality service delivery
• Flexibility to work on multiple tasks and projects simultaneously
• Positive and resilient under pressure with a level head
• Able to plan own workstream and schedules independently, adapting to suit business need
• Excellent communication and interpersonal skills (written and oral) at all levels of engagement – internal and external
• Use of GIS mapping technology
• Knowledge of Biodiversity Net Gain
• Knowledge and experience within the housing/property management sector (D)
• Knowledge of SuDS management (D)

Qualifications

• NQF Level 4 or higher qualification in relevant landscape sector, or demonstrable equivalent knowledge through experience and learning
• Evidence of ongoing professional development
• Membership of a relevant professional body (D)

(D) – Desirable