Assistant de Service / Service Assistant

What to Count on

Le rôle

Tesla Motors recherche un assistant de service pour travailler pour travailler sur l’une des marques de véhicules les plus progressistes au monde. Nous recherchons une expérience professionnelle du service à la clientèle et d’excellentes compétences en communication orale et écrite. Si vous souhaitez contribuer à une expérience shopper exceptionnelle, nous vous invitons à rejoindre notre équipe de service. Nous recherchons des joueurs d’équipe motivés ayant une perspective constructive ! Nous recherchons des personnes qui valorisent la satisfaction du shopper. L’assistant de service est un élément clé de l’expérience Tesla.

Responsabilités

• Nettoyage des véhicules (lavage et petits détails)
• Livrer les véhicules entre les opérations de manufacturing, de service et de vente
• Acheminement des pièces – répondre aux besoins en pièces selon les directives du service des pièces.
• Nettoyer l’atelier et les opérations de pièces
• Service et entretien des camions et remorques
• Travaux divers selon les besoins

Exigences

• Permis de conduire valide, file de conduite vierge avec au moins 2 ans d’expérience de conduite et assurance.
• Diplôme d’études secondaires ou l’équivalent
• Excellente éthique de travail et esprit d’équipe
• Capacité de soulever de 50 à 60 livres

Rémunération et avantages sociaux

La rémunération est basée sur une variété de facteurs, y compris, mais sans s’y limiter, tel l’expérience professionnelle, les compétences, les certifications, and so on.

Avantages sociaux des employés à temps plein

En tant qu’employé à temps plein de Tesla, vous bénéficierez de ce qui swimsuit :

• Des avantages complets dès le premier jour pour vous et vos personnes à cost admissibles
• Assurance maladie complémentaire (y compris ostéopathe, psychologue et acupuncteur)
• Assurance imaginative and prescient et dentaire
• Assurance vie, DMA, invalidité de courte et de longue durée payée par l’entreprise
• Régime enregistré d’épargne-retraite (REER) collectif
• Programme d’aide aux employés, congés de maladie et vacances et jours fériés payés
• Accès à une plateforme net pour trouver un(e) gardien(ne) et rabais pour les employés

What You’ll Do

The Function

Tesla Motors is in search of a Service Assistant to work on one of the vital progressive automobiles on the planet. We’re in search of skilled customer support expertise and glorious oral and written communication expertise. If you’re excited about contributing to an incredible buyer expertise, we wish you to affix our service staff. We’re in search of self-motivated staff gamers with a constructive perspective! We search people who worth buyer satisfaction. The Service Assistant is a key contributor within the Tesla expertise.

What You’ll Do

Tasks

Car cleansing (wash and minor detailing)

Ship automobiles between manufacturing, service and gross sales operations

Elements runner – expedite components necessities as directed from Elements Operations

Clear store and Elements Operations

Truck & Trailer service and upkeep

Miscellaneous jobs as required

What You’ll Carry

Necessities

Will need to have a sound driver’s license and should be insured

Excessive Faculty diploma or equal

Nice work ethic & staff participant

Means to carry 50 – 60 kilos

What You’ll Carry

What to Count on

Tesla Motors is in search of an skilled Service Advisor to work on one of the vital progressive automobile manufacturers on the planet. This place requires a high-level buyer and worker interplay, so the perfect candidate is not going to solely possess the technical acumen, but additionally the power to offer a powerful stage of customer support. If you’re excited about turning into part of a world-class service staff supporting the newest EV expertise, we’re excited about listening to from you.

What You’ll Do

• Reply Cellphone Calls, Emails and Drive In’s to handle any buyer concern with the best stage of response and a focus
• Return missed telephone calls, e-mail in a minimum of 5 minutes
• Decide if technical answer will be resolved over the telephone; escalate instantly to Store Foreman / Service Supervisor to offer rapid consideration
• Precisely document points and information into Vendor Administration System. Consideration to element important
• Conduct Transactions w/ system; stroll clients by correction and supply abstract
• Talk estimated completion time, common updates and observe by on every buyer automobile
• Coordinate the element of each automobile previous to supply
• Coordinate the supply time or choose up with every buyer
• Observe up with Buyer on providers offered; guarantee they’re happy with the work carried out

What You’ll Carry

• Information of strategies, strategies, components, instruments and supplies used within the upkeep and restore of automobiles
• Expertise in operational use and upkeep of all kinds of hand energy instruments, store instruments, and automotive and electrical take a look at gear
• Understanding of fundamental automotive strategies associated to restore and servicing of vehicles
• Means to observe oral and written directions with consideration to element
• Willingness to be taught new and revolutionary automotive applied sciences
• Means to determine and keep cooperative working relationships with these contacted in the midst of work to incorporate the general public
• Carry out detailed every day document protecting and reporting
• Successfully deal with a number of priorities, arrange workload, and meet deadlines
• Work in a team-based atmosphere and obtain frequent aim
• Vendor Administration System(s), Outlook, and MS Workplace
• Retail automotive service expertise most popular
• Should keep a sound Class 5, G or G2 driver’s license for Canada and an appropriate and secure driving document

Compensation

Compensation is predicated on quite a lot of elements together with however not restricted to work expertise, expertise, certifications, and so on.

Full-time Worker Advantages

As a full-time Tesla worker, you’ll obtain:

• Full advantages from day 1 for you and your eligible dependents
• Prolonged Well being Insurance coverage (together with osteopath, psychologist, and acupuncturist)
• Imaginative and prescient & Dental Insurance coverage
• Firm paid Life, AD&D, short-term and long-term incapacity
• Group Registered Retirement Financial savings Plan (RRSP)
• Worker Help Program, Sick and Trip time, and Paid Holidays
• Again-up childcare and worker reductions