Associate Director, HRIS

United Nations Development Programme (UNDP)

Job Summary:


This position is responsible for providing vision, leadership, planning, project coordination, and management for the development of a cost-effective Human Resource Management System (HRMS) for the organization’s cloud Enterprise Resource Planning (ERP) system Workday while concurrently facilitating efficient operations to meet current and future business needs within the organization. Responsible for analyzing and directing all functional related activities within the scope of the HRMS. This position is accountable for ensuring continuity and successful delivery of functional services to users throughout the organization in the areas such as global payroll, talent management, recruitment, etc.



  • Build and maintain a strong HRMS team through effective recruiting, team building and succession planning.

  • Develops practices to ensure data integrity, security and quality using technical expertise to provide recommendations for system configuration and upgrades.

  • Promotes proactive approaches using HRMS to solve business needs/problems and enhancing the understanding and acceptance of HRMS capabilities.

  • Manages upgrades and testing of HRMS system.

  • Plans, budgets, and forecasts HRMS needs and applications.

  • Partners with business owners to define and develop requirements, re-engineer current processes, and implement tools to support Human Resources initiatives in Workday and other Human Resources systems.

  • Ensures that the tools are client-focused, user-friendly, and flexible to adapt to changes in the business environment.

  • Manages HR development initiatives by leading the collection and documentation of business requirements from HR business partners, leading the design and execution of test plan where applicable and leading the collection of sign-off from HR business partners for implementation.

  • Partners with HR business owners and ISS partners to develop and implement HR technologies.

  • Oversees all work requests initiated by HRIS.

  • Provides direct support to all Human Resources administrators on an as-needed basis; evaluates problems and offers solutions.

  • Assists in developing and planning system enhancements and future rollouts.

  • Manages/prepares annual audit reviews.

  • Oversees the planning and execution of table and program design/maintenance, documentation updates, system security administration, query facilities, and reports.

  • Manages HRIS user access profiles and organizational structural changes.

  • Designs/maintains operator and query system security.

  • Communicates system changes, upgrades and general information to staff and end-users.

  • Facilitates both formal and ad hoc Workday HR query training to users while overseeing other HRIS content and training curriculum.


Applied Knowledge & Skills:

  • Comprehensive knowledge of concepts, procedures, and practices or Human Resources and Human Resource Management Systems.

  • Excellent oral and written communication skills.

  • Excellent quantitative and analytical skills.

  • Strong critical thinking and problem solving skills.

  • Ability to analyze and interpret data, identify errors and prepare reports.

  • Ability to influence, motivate and collaborate with others.

  • Must be able to read; write and speak fluent English.


Problem Solving & Impact:

  • Problems are complex and require analysis of situations and data with evaluation of various factors.

  • Exercises judgment within broadly defined practices and policies to select methods and techniques to obtain results.

  • Decisions and actions may cause delays and affect a business unit or functional area within a department.


Supervision Given / Received:

  • Manages staff and develops operational objectives and assignments to achieve department and organizational goals.

  • Plans procedures, budgets, training and resources with management to achieve strategic goals.

  • Typically reports to a Director.



  • Typically requires 10+ years of HR management and systems experience including Workday HCM/Payroll and other talent management and applicant systems.

  • Strong interpersonal skills, ability to prioritize work, excellent organization skills, ability to improve processes. Strong project management skills. Articulate, professional and able to communicate in a clear, positive manner with clients and staff.

  • Strong working knowledge of Human Resources field.


Preferred Education and/or Experience:

  • Master’s degree or its international equivalent in Human Resources, Information Systems or related field.

  • Certification in Human Resources

  • Prior work experience in a non-governmental organization (NGO).

  • Workday HCM and Payroll experience preferred.


Typical Physical Demands:

  • Typical office environment.

  • Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

  • Ability to sit and stand for extended periods of time.

  • Ability to lift/move up to 5 – 25 lbs.


Technology to be Used:

  • Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.


Travel Requirements:

  • Less than 10%


The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.


Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.


Hiring Salary Range: $135,000 – $180,000


This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.


FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.


Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.


FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.


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