Associate Education Officer – Knowledge Management and Reporting

1. General Background
Education is an integral part of protection for forcibly displaced people to UNHCR, 50 percent of whom are children. The Division of Resilience and Solutions (DRS) through its Education Section and in close collaboration with the Regional Bureaux and other relevant UNHCR divisions supports and promotes the provision of accessible quality education to forcibly displaced people. UNHCR’s work on education is guided by the Refugee Education Strategy 2030 which draws from such international frameworks as the Global Compact on Refugees (GCR) and the Sustainable Development Goal 4 on Quality Education. These frameworks emphasize the inclusion of refugee children in national education systems as a sustainable mechanism to meet displaced children’s educational needs, thus informing UNHCR education advocacy and implementation in this regard.

UNHCR is implementing a robust basic education program across 22 countries aimed at transforming the lives of refugee children and youth by providing accessible, inclusive, and holistic education. The project focuses on improving educational opportunities for refugee children by addressing barriers to education, enhancing educational infrastructure, and promoting sustainable educational practices in line with the Global Compact on Refugees.

While the shift towards inclusion of refugee children has provided critical opportunities for increased access to education for refugees, inclusion in the national system remains a continuum for which greater efforts in advocacy and investment are needed.

2. Purpose and Scope of Assignment
The Associate Education Officer – Knowledge Management and Reporting will support the effective implementation of basic education programs by ensuring robust knowledge management, facilitating continuous learning, and contributing to reporting. The role involves close collaboration with UNHCR teams, implementing partners, and stakeholders to enhance the project’s impact through improved data utilization, documentation, and dissemination of best practices.

The incumbent will assist and contribute to the work of the basic education team including to the team’s theory of change which is structured around the following outcomes:
i. Increased access and improved quality
ii. Safer schools and
iii. increased inclusion

3. Key Tasks
Knowledge Management
• Develop and implement knowledge management strategies to capture, organize, and share project information and experiences.
• Maintain a repository of project documents, reports, and learning resources.
• Facilitate knowledge exchange sessions and learning events to promote best practices and innovations.
Reporting
• Coordinate the preparation and submission of high-quality project reports, including semi-annual and annual reports.
• Develop templates and guidelines for consistent and effective reporting across the project.
Data Management and Analysis
• Assist in the design and implementation of data collection tools and methodologies.
• Analyze project data to generate insights and inform decision-making.
• Produce data visualizations and dashboards to facilitate understanding and communication of project results.
Monitoring and Evaluation Support
• Assist in Work closely with the integrating knowledge management and learning into the MEL framework.
• Contribute to the development and tracking of key performance indicators.
• Support the documentation and dissemination of evaluation findings and lessons learned.
Communication and Dissemination
• Develop communication materials, including newsletters, case studies, and success stories.
• Ensure effective dissemination of project outcomes and learnings to internal and external audiences.
• Support the team’s online presence, including updating relevant web pages and social media content.
• Promote the project’s achievements and impact through social media platforms and events.
• Organize and participate in events, webinars, and conferences to showcase project results and share knowledge with wider audiences.

4. Qualifications and Experience
Education
• Degree in Education, Social Sciences, Information Management, International Development, Communications, or a related field.

Work Experience
• 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with a Graduate degree; or 1-year relevant experience with a Doctorate degree.
• Previous professional experience in knowledge management, learning communities, reporting, and communications, preferably within an international organization or NGO.
• Experience in data management, analysis, and reporting.
• Familiarity with monitoring and evaluation practices.
• Proven experience in managing social media platforms and organizing events.
• Proven experience in designing and implementing on-line learning including webinars, and communities of practice.

Key Competencies
Essential
• Strong analytical and organizational skills.
• Understanding global and regional education policies, standards, and frameworks.
• Excellent communication and writing skills.
• Proficiency in data visualization tools and techniques.
• Proficiency in collecting, organizing, and analyzing education data using tools like Excel, SPSS, or other relevant software.
• Proficiency in project management software and tools.
• Fluency in English.

Desirable
• Knowledge of French.

Type of contract: UNOPS Individual Contractor
Working arrangement: Full-time
Location: Copenhagen, Denmark
Duration: One year, starting on 1 January 2025. Renewal subject to availability of funds and satisfactory performance.