Atlassian Delivery Consultant


Melbourne, Australia

What Elabor8 can give you

At Elabor8, we carry worth to our shoppers on their agile transformation journeys. Having not too long ago been acquired by world consulting agency Cprime, Elabor8 now presents shoppers unprecedented alternatives for digital transformations at scale.  

Collectively we assist visionary enterprise leaders compose options, execute implementations, and exceed enterprise objectives.  Our key companions embrace Atlassian Platinum, AWS Superior, and Gold SPCT SAFe which work in synergy to ship transformations.

We search a high-energy, skilled, customer-focused Atlassian Supply Advisor to work in our Atlassian Apply. 

You’ll assist help the staff that manages our shoppers’ hosted cloud purposes and accounts.

You may be guided by the Apply Lead and work with our Atlassian Consultants to help quite a lot of buyer requests, automate scalable and supportable shopper options, drive operational efficiencies & processes and increase our Internet hosting and Assist observe.

● Collaborate with stakeholders to know their particular technical wants and enterprise necessities 
● Develop complete migration plans
● Establish different areas of experience, reminiscent of Atlassian product, infrastructure and third-party plugin optimisations
● Establish and talk technical and logistical dangers, take away blockers and resolve impediments 
● Drive Kick-Off conferences, demo classes, standing updates and buyer relationship administration conferences
● Preserve detailed documentation all through the migration course of
● Generate common studies to trace progress, establish challenges, and suggest enhancements and options
● Present steering on really useful coaching and help for end-users and directors 
● Collaborate with cross-functional groups to match consultants and exterior contract sources with shopper engagements
● Assist inside consultants with logistics, challenge onboarding particulars and context
● Skilfully negotiate and resolve deadlines, scope adjustments and scheduling conflicts

{Qualifications} & Abilities:
● Confirmed expertise as an Atlassian Advisor or comparable function.
● In-depth data of Atlassian merchandise, together with Jira, Confluence, Bitbucket, and third-party purposes.
● Experience in Atlassian migration instruments and techniques.
● Certification or accreditation in Atlassian merchandise is extremely fascinating.
● Familiarity with ITIL, Agile and DevOps methodologies.
● Tertiary qualification in a related discipline and/or 3-5 years’ expertise with challenge administration, together with ICT/software program tasks.
● Expertise in a fast-paced, customer-facing atmosphere dealing with a number of initiatives and tasks.
● Capability to handle a number of shoppers and deliverables at any given time.
● Be solution-oriented and proactively conscious of dangers.
● Robust govt presence, facilitation expertise, drive for outcomes and a spotlight to high quality and element.

Elabor8 has a robust demand from our shoppers for our individuals and agile methods of working, so we’d like extra like-minded people to develop into members of our staff. If this feels like a job you’d relish then please apply now.

We’re additionally an equal employment alternative employer that helps variety and an inclusive work atmosphere.

To assist us observe our recruitment effort, please point out in your cowl//motivation letter the place ( you noticed this job posting.

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