Join our world-class team at Canadian Tire Bank, supporting and providing exceptional customer service to Canadian Tire Bank card members. As a Remote Bank Customer Service Representative, you will handle a wide range of telephone inquiries in an effective and courteous manner. This includes addressing general account information, payment and purchase inquiries, as well as presenting and educating customers on the various portfolios offered by Canadian Tire Services
Both Full-Time and Part-Time positions are available.
What you’ll do
What you bring
Our current department hours of operation are 8:00am – 8:00pm, Monday to Friday, and 8:00am – 6:00pm Saturday and Sunday. Your scheduled shifts will vary according to business needs and the individual’s given available time frames. Availability requirements range between days, evenings and weekends.
As a condition of employment, this position is subject to the successful completion of the following pre-employment conditions:
About Us
At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there’s a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
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