Banquet Server (Casual/On-call) – CNB

Job title:

Banquet Server (Casual/On-call) – CNB

Company

Great Canadian Gaming

Job description

Job Category: Food & BeverageJob Description:Position SummaryUnder the general supervision of the F&B Manager, this Banquet Server is responsible for serving the guests beverages with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members. This position may serve in a restaurant, buffet operation, on a casino floor, in a bar, at a banquet, in a theatre, in in-room dining or other areas. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.Key Accountabilities

• Assisting with room and table set up

• Performing pre and post shift duties, folding napkins, filling condiments etc.

• Clearing tables, removing glasses and re-stocking if required

• Takes guest orders and makes recommendations

• Prepares beverages

• Serving guests menu items in a prompt and courteous manner and checking to ensure satisfaction

• Resolves guests issues or asks management for assistance

• Presents bill upon request and takes payment in the absence of a cashier

• Cleans tables or counters, removes glasses and re-stocks when applicable

• Performs opening or closing duties as required

• Counts cash float at end of shift (if applicable)

• Covers other bartender sections when required

• Exercises good judgment when serving alcoholic beverages

• Liaises and communicates effectively with all appropriate operational departments

• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members

• Ensures compliance with licensing laws, health and safety and other statutory regulations

• Performs other duties as assigned

Education and Qualification Requirements

• High School Diploma or equivalent working experience;

• Working knowledge on liquor and wine handling preferred

• Previous cash handling P.O.S system experience an asset;

• Excellent interpersonal, teamwork, customer service and communication skills;

• Must be people-focused and demonstrate a strong commitment to providing exceptional customer service;

• Proactive and solution oriented with a drive to succeed;

• Demonstrate strong initiative, active listening and teamwork skills;

• Maintain a positive working relationship with fellow employees and management as part of a team;

• Ability to professionally handle situations that may arise due to intoxicated guests

• Ability to multi-task and work under pressure in a fast-paced and at times stressful environment

• Ability to obtain NB Responsible Beverage Certification

• Must be able to pass a criminal background check

• Must be 19 years of age or older

Work Environment Considerations

• Fast paced with multiple priorities, deadlines and deliverables;

• This role requires extended period of standing, walking, bending and may lift up to 35 lbs.

• The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.

Expected salary

Location

Moncton, NB

Job date

Fri, 13 Jun 2025 02:08:39 GMT

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