Behavioral Economics Professional, Healthcare Strategy in Lansing, Michigan

Become a part of our caring community and help us put health first

The Behavioral Economics Professional, Healthcare Strategy (BEP) is a core member of Humana’s industry-leading Behavioral Economics team. The BEP brings expertise in behavioral science and applied study design to help Humana’s leaders make informed business decisions, designing and executing field experiments to answer questions like:

• How can Humana use technological solutions to better support members’ behavioral health needs?

• What’s the best way for Humana to respond when a member has a fall?

• What are the clinical benefits of improving medical adherence for our members?

This role will be primarily aligned to our internal Nudge Unit, but ideally with the capacity to support standalone experimental design as well. It requires an ability to think creatively and pragmatically about interventions and experimental design, developing approaches that balance risk, rigor, and feasibility to support real-world improvements.

Location: remote

Humana’s industry-leading Behavioral Economics team is a cross-functional enterprise service, enabling improved outcomes across multiple business areas. The team’s work directly informs business decisions and influences broader strategies.

The Behavioral Economics Professional is a core member of the BE team, owning a portfolio of nudge design and testing projects from start to finish. This includes initial project scoping; developing a theory of change; selecting the appropriate intervention and experimental design, including use of quasi-experimental methods as appropriate; overseeing implementation; analyzing data; and interpreting results for senior executives and other key decision-makers. Our services are flexible, so some projects may include only a subset of those activities, while others will be the full spectrum.

The BEP must work autonomously at times, and with a high degree of technical skill. They must also work collaboratively with teams whose expertise is outside of behavioral science or quantitative research, e.g. product managers and market leaders. Success for the BEP means (1) developing approaches that appropriately balance rigor, risk, and feasibility; and (2) clearly interpreting and communicating implications and tradeoffs to business partners.

Act as internal consultant for Humana’s Primary Care Organization, supporting across multiple projects by:

• Building a theory of change, behavioral map, or similar output to level-set on assumptions and opportunities

• Identifying options for intervention and program evaluation

• Communicating effectively around those options and their tradeoffs (e.g. certainty vs speed to insight)

• Developing a test design

• Implementing or partnering with implementers to conduct test and analyze results

• Offering clear and nuanced interpretations of findings

The BEP must also:

• Communicate with BE team collaborators and partners to appropriately prioritize across a portfolio of projects

• Support BE team colleagues by e.g., providing internal peer review, contributing subject matter knowledge in your particular areas of expertise, and brainstorming potential approaches to overcome challenges

• Support enterprise test & learn capabilities by participating in peer reviews for test designs across the business

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree

• Experience applying behavioral science principles to drive real-world impacts

• Strong understanding of causal inference

• History of solving problems, creating solutions and driving change within a team

• Curious, able to learn from others, and comfortable with ambiguity

• Ability to balance autonomy and collaboration

• Demonstrated strategic and analytical thinking

• Clear and concise oral and written communication skills

• Strong interpersonal skills

• Interest in applied research and real-world decision-making

Preferred Qualifications

• Master’s or PhD Degree in Economics, Behavioral Sciences, Public Health, Applied Statistics or related field

• 1 to 2 years of work experience in consulting

• 1 to 2 years in healthcare, insurance, or related field

• 3 or more years of total work experience

• Experience designing, testing, or supporting health equity initiatives

Additional Information

Please do not submit a cover letter for this role. Shortlisted candidates will be asked to submit written responses to scenario-based questions; this will serve in place of a cover letter.

Work at home policy

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$78,800 – $108,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, ‘Humana’) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.