Bilingual Collections and Customer Service Representative – Hiring Event in Guadalajara, Mexico

Job Description:

Start your 2025 finally securing to join AT&T! SAVE the date to come to our site for our Open House hiring event on Tuesday December 3rd!

This is your opportunity to be selected and secure your job as a future voice of AT&T – a global leader in communications and technology!

Apply to get registered to our event and receive the link to join our event at any time you are available from 9:00 am to 5:00 pm and get selected!

What you’ll bring:

Available to be selected now and schedule your START DATE on January 2025.

Advanced Conversational English to converse seamlessly with U.S. customers.

Personal Computer experience with Microsoft Windows and Office.

Previous experience in customer care, billing, collections, or similar roles is highly desired.

Ability to train/work 40 hours per week during operation hours from 7:00 am to 9:15 pm CST, Monday to Friday (considering Daylight Saving Time & Holidays) – WEEKENDS OFF

Ability to work in the office 100% of the time

Changing the speed of business comes with many rewards –starting with your paycheck:

Monthly Base Salary: MXN$18,225 (before Taxes)

Monthly Grocery vouchers MXN $1,519 every 14 days

Monthly Restaurant vouchers MXN $1,216 every 14 days

Once you’re a part of the team, you’ll gain some amazing perks and benefits including:

Life Insurance

Vacation days, plus three personal days, onsite medical and more.

50% discount on five lines of AT&T Wireless service.

Paid starting from your first day of training, including some benefits like meal and grocery vouchers.

Training Payment & Expectations

Full payment and benefits start since your day-1-training. You will be required to attend 100% of your Training at the Office (between 1-3 months). During your 90 days trial period you will not be authorized to request vacation or personal days off.

Is it a remote job? This is not a remote.

This job will require to you work in our offices starting on your first day of training, and you will need to confirm your availability to work on site during the interview process. We do not currently offer remote or hybrid job opportunities.

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re ready to take the lead as the voice of AT&T, we’d love to hear from you!

Your future is calling. Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Guadalajara, Jalisco, Mexico

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status