Bilingual Customer Service Agent

Job title:

Bilingual Buyer Service Agent

Firm

Quantum

Job description

Nº de réf : 111625

Place: Bilingual Buyer Service Agent
Location: Downtown Ottawa (on-site)
Wage: $22 per hour + 4% trip pay
Hours of Work: Monday to Friday (month-to-month rotation of 8-hour shifts between 8 a.m. to eight p.m.)
Job Kind: 6-month contract (excessive probability at permanency or extension)

Quantum Administration is looking for a Bilingual (French/English) Agent for our Ottawa-based shopper. On this function, you’ll get to work just about and over the telephone, aiding prospects within the planning of their relocation. If in case you have a ardour for customer support and need to develop your skilled profession, it is a excellent spot for you! In an effort to apply efficiently, you have to be eligible for an Enhanced Reliability Clearance by way of Authorities of Canada.

Obligations:

– Ship every day scheduled planning periods to purchasers/prospects
– Handle, confirm, and reconcile bills and claims for purchasers
– Evaluation and reconcile relocation information, guaranteeing compliance with the Relocation Directive
– Evaluation expense claims and resolve complicated relocation issues
– Carry out numerous administrative duties together with file conserving and knowledge entry
– Help different groups in buyer queries over chats, emails, telephone calls, voicemails

Necessities:

– Should be in or close to Ottawa
– Background in relocation companies is an asset
– Skilled, self-starter with the power to imagine further tasks and work versatile hours as required
– Earlier expertise in a buyer help function by way of a contact heart is an asset
– Able to utilizing totally different strategies of communication concurrently; i.e. e-mail, phone, video name, and chat
– Skill to plan and handle work beneath time constraints, with out direct supervision
– Will need to have a legitimate Enhanced Reliability Safety Clearance or have the ability to acquire one
– Bilingual in English and French (written and spoken)

Please ahead your resume in Phrase format to Tanveer Sodhi at .

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Anticipated wage

$22 per hour

Location

Ottawa, ON

Job date

Solar, 03 Mar 2024 04:09:37 GMT

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