Bilingual Customer Service Representative (Spanish) in Pleasanton, California

Description:

• The CSR takes inbound calls from customers and coordinates with the Dispatch and Scheduling teams to ensure customer orders are met in a timely manager and customer satisfaction remains high.

• Customer relations and order taking.

• 60 – 80 calls/day

• Monitoring the activity of drivers

Qualifications:

Bilingual (Spanish) required

Previous CSR experience (2 years)

Previous Call Center experience (2 years)

Schedule: M-F 8:30-5pm with a half hour lunch.

Pay: $22 – $25

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k)

Retirement Plan – Pre-tax and Roth post-tax contributions available

§ Life

Insurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health

Spending Account (HSA)

§ Transportation benefits

§ Employee

Assistance Program

§ Time

Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.