Bilingual (French) Customer Service

BilingualOne

Job title:

Bilingual (French) Customer Service

Company

BilingualOne

Job description

Bilingual (French) Customer ServiceLocation: Ottawa-Fully onsite,Hours: Monday – Friday – shifts range between the hours of 8am-8pmPay Rate: $20.50-$22/hrPerks and Highlights:

  • No weekend shifts-only weekdays
  • Workplace flexibility for work/life balance
  • Ongoing training for growth opportunities

Job Description:

  • Call center environment.
  • First point of contact for customer inquires.
  • Answering a multi-line telephone system
  • Providing step by step guidance to problems or situation
  • Deescalating situations

Qualifications:

  • Bilingual in French/English
  • Ability to fluently write in both languages
  • Previous experience in a customer support or call center role
  • Strong phone and verbal communication skills
  • Familiarity with Customer Relationship Management (CRM)
  • Customer Focused
  • Ability to multitask

Requirements:

  • Ability to work anywhere from 8am-8pm Monday through Friday
  • Availability for training sessions (Monday to Friday from 8am-4pm for 3 weeks)
  • Clear criminal record required
  • Ability to provide an original copy of a security clearance (fingerprints) on your first day
  • Parking is limited, so transit is encouraged

Expected salary

Location

Ottawa, ON

Job date

Sun, 11 Aug 2024 04:52:30 GMT

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