Bilingual (French) Customer Service

Job title:

Bilingual (French) Customer Service

Company

BilingualOne

Job description

Bilingual (French) Customer ServiceLocation: Ottawa-Fully onsite,Hours: Monday – Friday – shifts range between the hours of 8am-8pmPay Rate: $20.50-$22/hrPerks and Highlights:

• No weekend shifts-only weekdays
• Workplace flexibility for work/life balance
• Ongoing training for growth opportunities

Job Description:

• Call center environment.
• First point of contact for customer inquires.
• Answering a multi-line telephone system
• Providing step by step guidance to problems or situation
• Deescalating situations

Qualifications:

• Bilingual in French/English
• Ability to fluently write in both languages
• Previous experience in a customer support or call center role
• Strong phone and verbal communication skills
• Familiarity with Customer Relationship Management (CRM)
• Customer Focused
• Ability to multitask

Requirements:

• Ability to work anywhere from 8am-8pm Monday through Friday
• Availability for training sessions (Monday to Friday from 8am-4pm for 3 weeks)
• Clear criminal record required
• Ability to provide an original copy of a security clearance (fingerprints) on your first day
• Parking is limited, so transit is encouraged

By applying, you will be part of our trusted network, ensuring our recruiters match you with suitable roles. Let us help you take the next step in your career journey!

Expected salary

Location

Ottawa, ON

Job date

Wed, 22 Jan 2025 00:38:15 GMT

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